Hotpoint Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
661
Average Rating
4.8/5
Washer
He was great very professional and nice. And troubleshooted my washer
Darrell S,
Plumas Lake, CAWork
He did what needed to be done, is repair my dryer.
Mary S,
Akron, OHOven igniter repair
Very happy with the excellent service by John! Quite and efficient.
Dan H,
Racine, WIExcellent
George was excellent and very nice man. Fixed my washing machine in problem Customer service needs improvement very hard to get in contact with a representative and didn't sent the parts to the right address.
Brian H,
Lake Ariel, PAOven
Greg I very nice and extremely knowledgeable and efficient. He is the best.
Donna C,
Newark, DEFinally!!
My dryer stopped working. Have service contract with sears that covers all my appliances. Tech came out after 3 day wait and said switch on dryer needed to be replaced. Part had to be ordered ordered since service trucks no longer carried parts. Gave me appointment for one week later. He said he had to wait on the part to arrive but if it came in sooner then I could call to get earlier service date. I was not happy about the wait but was hoping part would arrive soon. Part came in two days later and I called and was given appointment for 19th of August. Technician never showed up. Called sears to speak with foreigner in another country who I could barely understand but was told in garbled English that my appointment had been moved to Wednesday 21st. ...again from 8-12. No one showed up again!! Called sears again and was told that no one had noted on my "profile " that I had received the parts needed so they kept pushing me appointments back!! Got very upset and was put on hold for 5 minutes and then was told a tech would be sent out and would arrive between 3-5. Technician that finally fixed my dryer was a nice individual. Getting my dryer fixed turned into a incompetent circus.
Phil L,
San Antonio, TXQuick and professional
My friend came in and was knowledgeable about what he needed to do. Mr Emilio swapped out my broken microwave door and put the new one in place. It took 10 minutes and he was done. Thanks Emilio!!
Raymond Y,
Texas City, TXProfessional, experienced tech
Gary found the issue right away. Good communication, skills and service.
Gretchen L,
Union City, TNRepairs of dryer
He came early and was done. Tested the switch and it worked.
Rodney K,
Waxahachie, TXAwesome Tech
He arrived on time, was very courteous and completed the repair quickly.
Darrell D,
Elk Grove, CA