Hotpoint Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

661


Average Rating

4.8/5

JR
May 28, 2025
Overall rating

Ryan was Great. We had a broken belt on the Dryer and he replaced it and gave me some information on a product that could help keep the Dishwasher clean

James R,

Sarasota, FL
Great service
May 22, 2025
Overall rating

Very pleasant person comes when he schedules gets the job done leave the area clean

Ann T,

Jefferson, SD
Labor
May 13, 2025
Overall rating

My experience with Alex was very good. I am not happy at having to pay almost $300 for labor cost for a job that took 30 minutes in two days. Alex did not have the part with him when he first came out and had to come back a second day.

C,

Whittier, CA
Range Diagnostics
May 12, 2025
Overall rating

Drew was extremely knowledgeable, professional, thorough and friendly. He answered all my questions and explained everything well. Great customer is sometimes elusive these days, but Drew was top notch. Thanks Drew! Keep doing what you are doing just they way you are doing it!

Ann D,

Siler City, NC
Awesome
May 08, 2025
Overall rating

Troubleshooted the issue and gave me options that were reasonable.

Angela H,

Rochester, NY
Ernesto was great
May 07, 2025
Overall rating

Ernesto C was great He was very respectful and kind. He found the problem right away within a few minutes. The longest part was waiting for the part to come in. He fixed it within a few minutes too. Thank you.

Sonya M,

Pearsall, TX
Technician
May 06, 2025
Overall rating

Kyle was very efficient, knowledgeable, polite, and friendly

Lee K,

Homosassa, FL
Good job
May 06, 2025
Overall rating

Desean was very kind, personable, and went out of his way to help.

Teresa W,

Greenville, SC
Great service!
May 06, 2025
Overall rating

Very helpful and very courteous!!! He was very understanding About freezers. Glad I called Sears repair.

Sheila B,

Pikeville, KY
Excellent technician that was speedy, kind, and polite!
May 01, 2025
Overall rating

The technician was speedy, kind, and polite. He was very knowledgable about the parts and how a washer works.

Mary E,

Moody, TX