Haier Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.5K
Average Rating
4.6/5
Ok
It took Sears approx 2 weeks to come over. The technician seem to be in a rush and was leaving without checking all the possible reason why the AC was not performing optimally. I had to plead with him to check the thermostat , filters , do other tests etc.
Bobby A,
Strasburg, VAJob
He didn't tell that he will be coming back the next because our air conditioner unit started to blow hot air again when he left to do another clint job
Norma P,
Newark, DEUnit Making a lot of noise
After inspecting the unit the unit, I noticed that the unit is making a load vibrating noise….though it is cooling, I'm afraid that the repair may not last very long. Can Barry come back out and check the unit?
Sheila S,
Wake Forest, NCService
Not at all what I expected, l lost a half a day of work, technician was extremely late (arrived at 6:37pm) very disappointed. I do believe if technician had arrived on time or earlier I would've had gotten a better resolve.
Letonia P,
La Place, LAInformed AC Needed A New Board
Was very disappointed to hear that no AC for two weeks due to the technician stating that a new board was needed in reality only the thermostat was needed.
Annette B,
Jacksonville, FLAC Repair
Alexander performed an amazing Job oh my AC unit. He had the AC cooling with minimal effort. He also guided me through the online payment.. Good job Alexander !! Thank you!!
Glenda H,
Montgomery, ALIt's ok
Multiple issues logging in. The ten word limit for this survey is a forcing factor that is unwarranted. Otherwise the site is ok.
Woodie R,
Point Of Rocks, MDService Tech
Tech needed to come out twice to our location to diagnose the problem of our furnace. The first time that he came, it was after 5:30 PM and he appeared very tired and irritable. We needed to call him out a second time to solve the issue.
Ramon V,
Argo, ILFelt rude
I asked the tech how things were going and he claimed I was being like a baby asking him repeatedly about the work. He needs to be more courteous when i am paying for his services.It was the second checkin I did, the first when he just arrived and I showed him the utility roomand the second after he had a good 15 min to check inside the furnace.
Asif S,
Brambleton, VAIncomplete work and high prices
1. Part cost extremely high. 2. Labor cost for 1 - 2 hours is extremely high. 3. Technician ordered overpriced thermostat with outdoor sensor, but did not install the outdoor sensor. Now we have an unused ordered part. 4. We waited all day and Sears missed the first install appointment. 5. Had an extremely hard time trying to phone contact Sears to reschedule after Sears missed the appointment. 6. We have been customers for over 30 yrs. and would highly recommend your service. At this point I would inform all of this very bad service. Service order#: 20336770 Order#: 000838010336770 Date of service: 6/24/2024
Karen T,
Hackettstown, NJ