Haier Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.5K


Average Rating

4.6/5

Great tech
May 12, 2026
Overall rating

Very friendly and awesome customer service. Very knowledgeable as well!!!

Robin P,

Miami, FL
Good service
May 11, 2026
Overall rating

Cornel did a nice job with our AC repair. Thanks

Michael R,

Buffalo Grove, IL
Karim is the Best!
May 06, 2026
Overall rating

I had a 5 star experience with Karim, the technician who serviced my A/C unit. He was professional, knowledgeable, and took the time to thoroughly explain the issue and the repairs that were needed. Karim arrived on time, worked efficiently, and made sure everything was running perfectly before leaving. What really stood out with Karim, was his honesty, attention to detail, and commitment to quality service. He absolutely exceeded my expectations. My A/C is now working better than ever, and I highly recommend Karim and his compony to anyone needing HVAC service or repairs. Outstanding customer service from start to finish! If we can, we will ask for Karim and his company to service our A/C units in the future. Thank you Karim!

Christopher R,

Jamul, CA
Great customer service!
May 05, 2026
Overall rating

Steven T. Was awesome! Friendly, polite, and really knows the business he's in! Impressive. Thank you, Steven!

Lisa B,

Winchester, VA
Excellent
May 04, 2026
Overall rating

Marshall was very thorough and had excellent communication. He was kind and polite and a pleasure to have in my home.

Robert F,

Valparaiso, IN
Follow-up service call
May 02, 2026
Overall rating

Montavius was punctual for service call. He followed up to see if there was the same problem or an additional problem with air condition. Before leaving he made sure that unit was operating properly.

Chattie L,

Jackson, MS
SEARS TECHNICAL SUPPORT SERVICES
May 02, 2026
Overall rating

Mr. Jackson came in and on-time as scheduled. He quickly reviewed the situation and ascertained the problems and notified me of the issues. He then proceeded to repair the system. He did advise me that both my HVAC systems were over 20 years old and parts were not readily available for this particular system. Overall, Mr. Jackson did an EXCELLENT JOB and should be COMMENDED.

Wayne B,

Memphis, TN
Excellent service
April 29, 2026
Overall rating

Collin was very knowledgeable and explained what went wrong. He diagnosed the issue fast and had it running in no time.

Mayra L,

Sherman, TX
Technician is great. Company is not.
April 29, 2026
Overall rating

The technician was perfect five stars. Sears as a company now is garbage. In my opinion. I've never spoken to a person and needed to a few times. Artificial intelligence is not the end. I'll be all of Customer service. You guys need to get your act together. Absolutely horrendous customer service when you can't talk to a human being no matter what you do. So one star for sears five stars for Colin.

David H,

Prosper, TX
HVAC repair
April 28, 2026
Overall rating

Billy diagnosed the issue and resolved the problem quickly in a very professional approach.

Randy C,

Nashville, TN