Goodman Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.2K
Average Rating
4.6/5
Dish Washer
Very Professional
Mike K,
Monroeville, ALHouse owner
The person (Thomas) you sent to repair our dishwasher machine was punctual, had knowledge to do the job and very correct on everything. Good job. Thanks!
Jose Hauser,
Newaygo, MIMs.
Very professional in all aspects.Well pleased with experience today.
Diane G,
Camden, OHBosch Dishwasher Repair
The whole experience has been a disaster. The first technician diagnosed the problem and ordered the parts. The parts arrived, and the follow-up appointment. Several more cancellations and re-schedules. Second technician said it was the wrong part. more parts ordered, another week goes by. third technician arrives and installs the part, which was actually the right part to begin with. Dishwasher working. Finally! The frustrating thing was at no time was I able to actually talk to a human. Or even by Chat. You're out of luck if your question or problem wasn't in their AI algorithm. Overall, one star or less. Would not use again.
Allen J,
Port Orange, FLAwesome
Nice person! Efficient with his work. On time as well
Mireya G,
Hollister, CAService technician
David was responsive, on time, and informative. We would be happy to have Sears back for any other home issues.
Kim R,
Morgan, UTThe technician was great! Sears Home Services? Nope.
Our technician was great but the company is so poorly run, first we had a no-show after waiting all day, then the fix, which if they charged by the hour should have cost under $100 cost over $400. It cost almost $400 in labor for less than 45 min of work. They promised discounts over the phone then never conveyed to the repair person, then denied they ever did. Just atrocious customer service. Never again.
Drey X,
Cambridge, MAWasher diagnosis
Aaron arrived as scheduled was pleasant, professional and knew his trade well. Could not repair washer due to age and limited parts availability. He Notified FAHW and they decided best option was to replace washer.
Michael Q,
Windsor, CAThorough analysis
Friendly and helpful service and advice. I would use service again.
Lisa S,
South Dartmouth, MAStove top igniters not working
Got my stove back to work properly! The igniters were not working and Abel replaced them.
Karla L,
Kemah, TX