Goodman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.2K


Average Rating

4.6/5

Technician
May 07, 2026
Overall rating

He was very knowledgeable, experienced and patient. He was great.

Linda D,

Toledo, OH
Technition
May 06, 2026
Overall rating

He was very professional and polite. He answered all of my questions and made sure the dishwasher was running before he left.

Janice N,

Topeka, KS
What does review title mean?
May 05, 2026
Overall rating

Great technician and personality is super. Cleans up after work and explains. Above and beyond. Thank u

Reneorclay A,

Enterprise, AL
Experience
May 05, 2026
Overall rating

Very competent, extreme knowledgeable, efficient, accommodating, helpful, tracker off by 2 hours.

Spencer S,

Rockville, MD
Friendly and Knowledgeable
May 05, 2026
Overall rating

Luis was my second repairman out. He was thorough, thoughtful and very knowledgeable. He explained what he was doing and was very detailed. Left everything clean and tidy. I'm grateful that Luis was sent, he was a God send. He should be promoted so that he can teach others how to be a proper repair person.

Caridad R,

Miami, FL
Homeowner
May 05, 2026
Overall rating

Knowledgeable about problems! Friendly service. Timely service and contact about arrival!

Joyce P,

Hale Center, TX
Bosch Microwave repair
May 04, 2026
Overall rating

The technician, Raymond, was very professional. He did a thorough check to find the cause of the problem and ordered parts accordingly. He back to replace the parts and made the microwave working. Additional note: The microwave is combined with oven and wall mounted inside a cabinet.

Sankarappan G,

Acton, MA
dishwasher repair
May 04, 2026
Overall rating

Very patient and very helpful. I would highly recommend him very highy.

Jackie J,

Port Angeles, WA
Great job!
May 04, 2026
Overall rating

Excellent job replacing washer valves and replacing panels to the correct position. Friendly and caring.

Laurie M,

Phoenix, AZ
Knowledgeable and Helpful
May 04, 2026
Overall rating

Tim quickly diagnosed a complex issue with our dishwasher. Since this is a review on him, five stars, excellent! However, he was the third SEARS technician to visit for the same issue. It is beyond frustrating that the phone and online system is entirely AI-driven and you cannot reach a person to understand what parts need to be ordered or even what type of service call is needed.

Angel J,

Birmingham, MI