Goodman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.2K


Average Rating

4.6/5

Homeowner
July 21, 2025
Overall rating

Ken was right on time and provided an understandable review of problem and alternative solutions. Great professional service. Thank You 5 out of 5 or 10 out of 10

Stanwood L,

Nolensville, TN
Fast and effective
July 21, 2025
Overall rating

He did a great job diagnosing effectively and efficiently - and solved the issue.

Sneha R,

Raleigh, NC
Review of service
July 20, 2025
Overall rating

Patrick was very knowledgeable in the repair of the dishwasher , he went right to work on the changing of the motor and impeller and completed the process carefully and thourghly . I would definitely give him 5 stars on the repair. I did want to state that it took a long time for sears to get a tech to my house to do the repair. I was scheduled and rescheduled at least 8 times and most of the time no one showed up or called to explain why I waited four hours for nothing. This issue should be addressed since there is no way to find out what was happening. We pay good money for this coverage and should be able to get notified when there is a problem.

Joseph P,

Alameda, CA
Dishwasher repair
July 17, 2025
Overall rating

Replaced the Rinse aid dispensing mechanism. No more film on dishes after washing. John provides useful tips on more effective machine loading and soap use. Very helpful.

Pamela S,

Stoughton, WI
Awesome customer service
July 16, 2025
Overall rating

Very professional and efficient service. Highly recommend for appliance repair needs

Nancy E,

South Lyon, MI
Dishwasher repair
July 15, 2025
Overall rating

Mike, was the perfect combination of professional and competent. Great experience.

Christopher N,

Salinas, CA
Good job
July 15, 2025
Overall rating

Excellent diagnostics and service. Very knowledgeable and efficient. Thanks a lot.

Michael C,

Payson, AZ
Travis fixed my dishwasher FAST
July 14, 2025
Overall rating

Travis was efficient, friendly, and got the job done quickly. Thank you, Travis!

Joanna S,

Hilo, HI
Excellent service
July 14, 2025
Overall rating

And Tim was awesome and very professional. He arrived always on time.

Richard K,

Cocoa, FL
MuttRanch | Dryer | Repair
July 11, 2025
Overall rating

It took a few appointment reschedules on Sears side - Kyle repaired dryer on 1st visit - Kyle diagnosed washer on 1st visit - Kyle and team are working on parts research for washer - TBD for washer repair etc - We lost a lot of time away from work due to rescheduling by Sears - Spent way too much time feeding laundromat machines money etc

Dale M,

Morriston, FL