Goodman Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.2K
Average Rating
4.6/5
Service Performed by George was Good however…
This is one of the worst companies to deal with for service. George came in and re-installed my dishwasher and it appears he did a good job. The problem is getting work done in a timely manner and actually being able to talk to a person who can get things done. This company has no concept of good customer service.
Joan S,
San Antonio, TXService excellent, AI needs help
Neil was personable and knowledgable. AI did not provide updates to the service time. Delayed arrival without AI timely notice.
Richard C,
Greenville, PADryer service
Outstanding service...the problem fixed... dryer is now working...highly recommended. ..
David A,
Abilene, TXProfessional
Francis was very professional, answered my questions, showed me what he was doing, I would give 10 out of 10 stars.
Roger L,
Maryville, TNSears service
The technitions were great! But we will never use your service again. Do not like the Al . Could never speak to a real person except when they called trying to sell us on a service plan. And 10 times more expensive than any service we have used before!! So I rate your company zero stars
Eric M,
Linville, NCDryer replacement of parts
The technician was professional and provided amazing service. Went above and beyond to ensure that he installed the dryer parts and provided recommendation of how to keep it working. He also tried to ensure that he did not damage anything while fixing the dryer. Thank you again for the service.
Alexandforr L,
Washington, DCGreat Service
Professional and prompt next day service. I would definitely recommend them.
Theresa B,
Dothan, ALJason
This is our second experience with Jason. He is very polite, knowledgeable, and super friendly. He even makes broken appliances feel like small issues. Everything is explained and working beautifully by the time he says goodbye.
Donna H,
Easton, MDFixed my fridge quickly
Very professional and efficient, thorough in his work. Overall good experience
Lan R,
Royal Oak, MIGreat
Sarah was very kindly with scheduling a time to come and look at my dishwasher. They arrived on time identified what parts needed to be purchased. Had the parts shipped directly to me. They saw that the parts arrived so they rescheduled the appointment for earlier at my convenience to get job done.
Debbie A,
Santa Clara, CA