Goodman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.2K


Average Rating

4.6/5

Repair Bosch dishwasher
August 21, 2025
Overall rating

William was professional, knowledgeable, and friendly. Sears scheduling was horrible. It took more than a month from first visit to completed repair. We received email after email citing delays due to parts not received; we continued to respond that the parts were in our possession. We received email after email saying the delay was "per your request." We never made any such request.

Wayne T,

Germantown, TN
Friske Dryer
August 20, 2025
Overall rating

Simon was great. Professional and knowledgeable and very helpful with explaining what needed to be done.

Tim F,

Grand Rapids, MI
Great Technician
August 19, 2025
Overall rating

Very knowledgeable, professional & friendly. I would use him again.

Elwood S,

Ft Washington, MD
Dishwasher Repair
August 19, 2025
Overall rating

Nasser was very knowledgeable, professional, and courteous. I appreciate and prefer this type of when receiving service calls. Thank you.

Adriane D,

La Plata, MD
Excellent service
August 18, 2025
Overall rating

Isadora provided excellent and friendly service, arrived on schedule (despite the intense rain storm) and quickly made the repairs. Very knowledgeable and professional. Highly recommend.

Scott M,

Bolingbrook, IL
Serviceman
August 18, 2025
Overall rating

Richard is an extremely skilled and professional repairman. The only issue I had with this repair job was the length of time it took to get the part--two months!!! When AI could not get the part locally, it did not order it online! Your new AI system needs to bounce orders to a real person to order the part that is not available locally! This was a waste of my time of two days waiting for a serviceman who didn't come because the part ordered locally never came to him. Nobody reported that to me or to Sears Home Services.

Susan K,

Miami, FL
Awesome
August 16, 2025
Overall rating

Martin was phenomenal. On time and quickly diagnosed and later fixed the problem.

Kathy F,

Palm Springs, CA
Dishwasher repaired!
August 15, 2025
Overall rating

A real Pro! Fast, clean, knowledgeable, personable Thanks so much!

Michael C,

Saugus, MA
Dishwasher
August 15, 2025
Overall rating

Very timely, helpful, gave good advice , same day service

Sylvie N,

Tallahassee, FL
Great service
August 14, 2025
Overall rating

Johnnie was prompt and he quickly and correctly diagnosed the problem. He was very courteous.

Demetrio P,

Miami, FL