Goodman Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.2K
Average Rating
4.6/5
Knowledgeable
Pleasant knows his stuff navigated the home warranty rules and gas top very well
Javier G,
San Miguel, CAVery well with knowledge of machine.
The parts that were ordered by Sears came in broken, however the part that was broke was salvaged from the defective part. I don't understand why it takes better than 65 days to get a part that by all requests are in your parts department. If I bought the part I would have received the part in 7 days by Fed X however Sears cancelled the part once, reordered the part, sent it to Minnesota, reordered the part and informed me that it was on back order. Again your parts department (speaking on the phone) tells me it is in stock and can be Fed X'd to you if I pay for the part and it is not covered under warranty. I still waited over 65 days for the part and then got a broken part. Sears needs to do better with their parts for their customers. and be able to talk to a person not AI.
Wayne+ B,
Picayune, MSLois Gamber/Joe Alcamo
Tim is always pleasant and does a good job, He is a keeper
Joealcamoan L,
Bonne Terre, MO5 star service
Great communication and service by our technician…give that man a raise!
Michael Y,
Deerfield Beach, FLExcellent
Professional, courteous, knowledgeable. Henry did a great job fixing my dishwasher.
Jason A,
Chicago, IL5 Stars
The Sears warranty technician did an excellent job fixing my dishwasher—he arrived on time, quickly found the problem, explained everything clearly, and made sure it was running perfectly before leaving. He was professional, polite, and made the whole process easy. I'm very happy with the service!
Sidney B,
Asheboro, NCThank you, Paul!
Paul is always so nice, efficient, and proficient to get my appliances fixed (this time my dishwasher). Thank you, Paul!
Elizabeth M,
Middletown, DEBosch dishwasher
I have a very great experience with my technician. He was very knowledgeable and was able to fix the issue after some troubleshooting steps. Very Pleased.
Jeff S,
Baldwin City, KSDishwasher diagnostic
Fernando was very friendly. He was quick and knowledgeable. Unfortunately it could not be repaired because parts were no longer available.
Lori A,
Visalia, CARange
The Tech did an excellent job repairing my Range on September 17. Thank you
Kathryn B,
White Hall, AR