Goodman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.2K


Average Rating

4.6/5

Great Job
November 19, 2024
Overall rating

Zach is very professional and knows what he is doing. He was able to diagnose order and complete repair within a descent time frame.

Stephen A,

Taunton, MA
Dishwasher repair
November 18, 2024
Overall rating

Excellent work Kevin thank you for your help. Good job

M. P.,

Old Saybrook, CT
installer was great - scheduling was not
November 13, 2024
Overall rating

Sediq did a fine job diagnosing the issue and then eventually fixing it. However, the first time we had scheduled for it to be fixed the entire 4 hours window came and went with a no show. Then today we had a window from 12-4 and he called at 10am to say he was on his way. This is no way to run a business, certainly not with online and AI scheduling.

Alexandra C,

Alexandria, VA
Five stars
October 03, 2024
Overall rating

He did a good job. Very efficient. Explained everything when did dead. Most importantly, he completed the job. Really knowledgeable.

David Y,

Kailua Kona, HI
Ron was great.
September 21, 2024
Overall rating

Ron was hear on time and helpful but his data base could not find parts for my Bosch dish washer . I contacted Dons Appliance where I purchased the dish washer and they can get parts but he could not go thru them because Sears won't let him .So I have to try and contact the New Leaf Warranty company and see if I'm ever gonna get my dishwasher fixed . New Leaf has scheduled a repair 4 other timer since July and this is the first time they did not cancel .

Gary F,

Venetia, PA
Communicative, Prompt and helpful
September 17, 2024
Overall rating

Luis called early in the morning and let us know he might be able to come early. He was there when he said he would be. Even though he was unable to fix our wall oven due to discontinuation of necessary parts, he did advise the part numbers needed and gave advice about how we might go about looking for them on our own. He did wiggle the oven out so I could take an accurate measurement of the cutout.

Cheryle M,

Dallas, TX
Review
August 26, 2024
Overall rating

Nice young man. Knowledgeable, thorough and quick to find and fix the issue.

Laurence V,

Greensboro, NC
Five star review
August 26, 2024
Overall rating

Great guy was very helpful thank you. Help me figure out what was next.

William H,

Natrona Hts, PA
William was very knowledgeable and pleasant!
August 20, 2024
Overall rating

He was unable to fix our problem aa the part was unavailable… He did say he would text me a warranty site, but that has yet to arrive. We would appreciate it. Thanks, Laurel Shelton

Laurel S,

Bainbridge Island, WA
Ice machine
August 08, 2024
Overall rating

Good

Randolph Q,

Clover, SC