Goodman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.2K


Average Rating

4.6/5

Excellent Customer Service
June 15, 2026
Overall rating

I'm glad to have Michael to fix my dishwasher and refrigerator. He has been providing these services for last decades. He is very professional and knowledgeable. Always run extra miles to help with customers.

Meng M,

Richland, WA
Replaced soap dispenser on dishwasher
June 15, 2026
Overall rating

Replaced soap dispenser on dishwasher and meticulously cleaned up around it and ensured nothing leaked.

Catherine B,

Fairfax Station, VA
Thorough and Knowledgeable.
June 14, 2026
Overall rating

Saul was very knowledgeable and did a great job determining the cause of the error code and fully explained what would need to be done and the estimated cost around it.

Matthew G,

Darien, IL
Kenneth was terrific!
June 13, 2026
Overall rating

Kenneth did a fantastic job repairing a difficult Bosch dishwasher in a non air conditioned area on a really hot day while simultaneously having to endure unwarranted quips from my German wife. I cannot tell you how grateful I am.

Philip P,

Little Rock, AR
Knowledgeable and professional
June 11, 2026
Overall rating

Sears could not ask for a better repair technician! Joanna was knowledgeable, professional and personable. She also cleaned up after the service was completed. I would highly recommend Joanna for your repair needs!

Marlene C,

Reno, NV
Dishwasher service
June 09, 2026
Overall rating

Josh arrived on time, was personable and professional. Knowledgeable, helpful in explaining how to avoid problems in the future,. I was very satisfied with his work.

Bill S,

Wausau, WI
Happy thus far
June 09, 2026
Overall rating

Travis was polite and explained the service.. Cleaned the unit and hopefully the new part will provide a cleaner wash. I will follow up is there are concerns.

Elaine J,

Keaau, HI
Dishwasher repair
June 06, 2026
Overall rating

Justin was very patient and explained everything in detail. I appreciate the customer service.

Lydia C,

Clovis, CA
Sears home service
June 05, 2026
Overall rating

Technicians was excellent. Kind and quick to diagnose .would definitely recommend.

Darlene J,

Charleston, SC
Very knowledgeable
June 05, 2026
Overall rating

We had a great experience. He was professional, knowledgeable, and took the time to explain everything clearly.

Steve L,

Des Plaines, IL