Goodman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.2K


Average Rating

4.6/5

Review of Jake's service.
September 26, 2025
Overall rating

I would read Jake's Service as 5 plus. He was excellent.

Richard T,

Hancock, MI
AI
September 15, 2025
Overall rating

AI is going to ruin your business. That is a fact.

Carol G,

Port Orange, FL
Good service, but no luck
August 20, 2025
Overall rating

Michael called ahead to confirm his arrival time, which saved me lots of waiting time. He quickly located the problem with our older Bosch washer, but said that the replacement part was no longer being made. He did give me the part number though. After he left, I found the part online at Sears Parts Direct! I'm happy for his diagnosis, but puzzled by Sears' internal communication channels.

Edward B,

Santa Fe, NM
Dishwasher Service
August 12, 2025
Overall rating

Mark did a great Job! Explained the issue clearly. Fully satisfied.

Satya R,

Bedford, NH
Service provider
August 07, 2025
Overall rating

Justin A wasn't our service provider, it was Sage and did a good job

Robert H,

Sierra Vista, AZ
Failure
July 04, 2025
Overall rating

At the end of a six month series of failed repair attempts for the same problem, our technician, Mustafa not Sediq, identified that the Dishwasher is unrepairable and that Sears Home Services will be contacting me for the next step to replace the dishwasher. Mustafa was very expert and professional and did everything possible to fix the dishwasher.

Michael W,

Alexandria, VA
Washer
July 02, 2025
Overall rating

There is always room for Improvements, overall it was OK

Cesar A,

Delray Beach, FL
Dishwasher repair
June 24, 2025
Overall rating

Joseph showed up close to the end of the time frame indicated. He was very professional and knowledgeable about the repair. It appears that either a clog in the hose or a new pump may be required. He flushed the system and everything appeared to be working properly. Two days later when I washed the dishes everything worked, until it cane time for the dishwasher to drain the water at the end of the cycle. Error code E 24 appeared, which represents a clogged hose. $200 later and I am still in the same place as I was prior to his attempted repair. I will be requesting a no charge follow-up to try and resolve my repair issue.

James R,

Oxford, MI
Bosch dishwasher repair
April 29, 2025
Overall rating

Excellent. Technician was very polite, prompt, and seems to have fixed the problem.

Nicola S,

Princeton, NJ
Excellent tech
April 16, 2025
Overall rating

Excellent service and great information on improving machine use and maintenance

Jerry L,

Willow Springs, NC