Goodman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.2K


Average Rating

4.6/5

Works
July 26, 2023
Overall rating

I think his name is John

Kevin W,

Chester, NJ
Competent and polite.
July 26, 2023
Overall rating

In and out in 10 minutes. Problem solved. Micpworking like new

Jill Truitt,

Peachtree Cty, GA
Donald should be rated higher than 5 Star.
July 26, 2023
Overall rating

Donald repaired our Bosch dish washer and he was efficient and friendly.

James V,

Anacortes, WA
Repair Dishwasher
July 26, 2023
Overall rating

Paul was thorough, efficient, knowledgeable, courteous, fast. He respected our house & property and did a fantastic job. On my next repair I request that he do the work.

Phillip H,

Smyrna, DE
Tech was extremely nice
March 27, 2026
Overall rating

Our tech seemed knowledgeable in refrigeration. Justin informed us of the problem…then came out and finished the repair. There was a hiccup on scheduling btw Justin and another guy. Had to work with the scheduler to make "things right"! On a side note, We have a Bosch refrig. Frustrated that expensive frig. Are made with plastic parts.

Abby P,

Morganton, NC
Dishwasher repair
March 04, 2026
Overall rating

Service repairman provided excellent service and was able to address the issue. However, he didn't arrive until 1:00pm and my service window was from 8:00am until 12:00 noon

Deboraandan B,

Vallejo, CA
Diagnosis?
February 24, 2026
Overall rating

Needed new pump, installed. Switched from hardwire to outlet plug, our electrician did this. But then dishwasher wouldn't run, control board problem. Dishwasher now useless, $700 repair for absolutely nothing. Why was this not diagnosed fully before any costly repairs done?

Thomas C,

Kinderhook, NY
Knowledgeable efficient service
January 06, 2026
Overall rating

Dejuan was courteous and on time and very knowledgeable about the issue and provided good explanation of issue and possible prevention in the future.

Liz S,

Little Rock, AR
Repair of Bosch dishwasher
October 20, 2025
Overall rating

He arrived mid morning and made the repairs to replace the intake valve and the door latch that was causing the leak. He was polite and friendly and completed the job quickly. I am currently running a cycle to insure there are no further leaks.

Carol S,

Overland Park, KS
Technician nice but no recourse for problems
October 06, 2025
Overall rating

Roosevelt called at 3 for an 8a to 12p window and the chatbot provided no updates after 11 am so I was surprised to see the tech. Roosevelt didn't see a repair need and I was glad because there wasn't a human even to help apply my coupon code so I had to forego the 10% discount. I will not use this service again without a human in the loop to troubleshoot. It was a $130 lesson on where not to spend money.

Andrea C,

Hermitage, TN