Goodman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.2K


Average Rating

4.6/5

Nice guy
September 08, 2023
Overall rating

Nice guy, had to give me a high repair estimate 😬 but he was able to diagnose the problem quickly

Laurie M,

Shelburne, VT
Stephen was very professional and knowledgeable
September 08, 2023
Overall rating

Stephen was very helpful and made the repair in a timely manner. My concern is for the very large availability window needed. I'm tried to find the link to track my repair man but was unsuccessful. Finding that link was very difficult.

Debra L,

Kalamazoo, MI
Excellent service
September 04, 2023
Overall rating

Friendly & professional

Matthew B,

Westford, MA
Dishwasher a mess
September 02, 2023
Overall rating

Michael was very knowledgeable and helped me get my Dishwasher functional again. He also had some suggestions to keep it functional. Polite and personable.

Sharon M,

Tucson, AZ
Diagnostic
September 02, 2023
Overall rating

Robert was very professional & provided us some helpful info regarding the repairs.

Albert B,

Carlyle, IL
Repair work
September 01, 2023
Overall rating

Everything went as expected, the dishwasher springs have been replaced, and I enjoy not having to hold the door open or lower it carefully for access to the interior.

Melissa B,

Sierra Vista, AZ
Fast professional service
September 01, 2023
Overall rating

After waiting for 3 months to get this repair completed the tech came through for me. Thanks to him

Ron P,

Kapolei, HI
Dishwssher
September 01, 2023
Overall rating

He finally fixed it. Been dealing with the same problem for months

Deidra N,

Hilo, HI
Bennie was EXCELLENT!
September 01, 2023
Overall rating

Bennie was excellent. Showed up on time and was able to resolve the issue. Unfortunately, I didn't have the best experience with Sears. There were a lot of issues I experienced with the company not showing up for scheduled appointments. It's possible this was a communication issue between them and American Home Shield, but we reported an issue with our dishwasher on 6/30 and we didn't have a resolution until 9/1. The other issue I had is a could never talk to a representative on Sears' side. I could only reschedule an appointment. The only appointments I EVER rescheduled were the ones where I could get an appointment sooner than what was on the books. I did like having this ability. Was super nice.

Bridgett S,

Westerville, OH
Great service and timely
September 01, 2023
Overall rating

Tim was exceptional at diagnosing my issue and was wonderful all around. Thank you Tim! I appreciate you.

Tynan A,

Wausau, WI