Goodman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.2K


Average Rating

4.6/5

Very helpful and professional
September 15, 2023
Overall rating

Clifton was very helpful today while servicing my dishwasher. He also was kind enough to explain your service contract to me.

Wendye Justice,

Jacksonville, AL
Dishwasher
September 15, 2023
Overall rating

He was knowledgeable about the repair

Mary G,

Charleston, SC
Manager
September 15, 2023
Overall rating

Last technician ordered the wrong part so he didn't get to install but was helpful and nice

Crystal S,

Cedar Key, FL
Repair. Dishwasher.
September 14, 2023
Overall rating

The Tech SALVADOR was very organized and Quick in completing the repair. He explained what he was doing as he installed the parts. HIGHLY Recommended. His work was definitely A+++.

June P,

Menifee, CA
Overall Experiences with A&E
September 14, 2023
Overall rating

A&E has the worse customer service interface which I have ever experienced. The automatic answering system does not allow to speak to a person which might be needed in case of problems. An appointment has to be rescheduled even the part has arrived in time. The system informs the client that a text message will be sent which does not happen. The web site has errors, e.g. does not allow to enter a mobile number. Leaving a complain on their web-page will be ignored. It seems that only the Home Appliance Insurance can talk to a person.

Peter W,

Los Gatos, CA
Samsung Refrigerator Repair
September 14, 2023
Overall rating

He was very professional and knowledgeable. Tyrone was very friendly as well. It was a great experience (aside from our appliance being broken lol)

Michael M,

Standish, ME
So kind!
September 14, 2023
Overall rating

The gentlemen were so kind and courteous. They explained everything thoroughly and were very professional.

Kellie K,

Pardeeville, WI
Professional and competent
September 14, 2023
Overall rating

Arturo came by to fix our dishwasher. He was courteous and efficient. Dishwasher works fine!

Carla D,

San Diego, CA
Fantastic
September 14, 2023
Overall rating

The experience with Jeramie was exceptional; he was a subject matter expert and provided stellar customer service. 10/10

Ted Z,

Farmington, MN
Service provided by Sam
September 14, 2023
Overall rating

Sam was Very knowledgeable and professional.. provided good service. Thanks

Laila K,

Coppell, TX