Goodman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.2K


Average Rating

4.6/5

Perfectly done job
December 23, 2023
Overall rating

Very competent, friendly, and professional. Would definitely recommend Louie for any work.

Adam J,

New York, NY
dishwasher
December 23, 2023
Overall rating

excellent service call. David solved problem neither my husband nor I could by moving the tines of upper rack back into place after months of us trying to do it ourselves repeatedly, but he was able to do so immediately - we were very embarrassed, but he was very understanding. I could definitely see where the part was supposed to fit but cou8ld not get it to work by myself and my husband said he had also tried, so I am grateful to have had the service call.

Elizabeth B,

Pittsburgh, PA
Dishwaher repair service
December 23, 2023
Overall rating

Very good service, professional, prompt, knowledgeable, friendly. Would use the service again.

Gregory F,

Randolph, NJ
Great technician
December 22, 2023
Overall rating

Great! Technician was On time, he was polite, and he knew his stuff

Jennifer G,

Richmond Hill, NY
Very professional
December 21, 2023
Overall rating

Excellent service

Robert K,

Tracy, CA
None
December 21, 2023
Overall rating

Was very friendly and did a good job. Keep the good work

Daniel P,

Wethersfield, CT
Kitchen refrigerator , freezer, D/W , washer & dryer all loo
December 20, 2023
Overall rating

Rudy corrected the problem of washing machine & dryer then serviced the remainder of appl..

John O,

San Diego, CA
6 stars
December 20, 2023
Overall rating

David was knowledgeable, courteous and did a great job. I would not hesitate to have him come back and help us again.

Dave N,

Oxford, MI
Oven repair
December 20, 2023
Overall rating

Service was great. I just wish there was a person you could talk to if needed on the phone. . Poor communication with the company. The technician was great.

Judy D,

Greenville, NC
Sears network appliance repairs
December 20, 2023
Overall rating

The Sears network system is an unmitigated disaster. You are told to wait at home from 8 to 5 pm, then get a text at 5:15 pm that your appt has been rescheduled for 2-3 days off. This has happened three times to me — 3 full days out of the office with no repair guy, then 3 additional days hoping he will show up before dark. 6 days out of the office! For rather straightforward appliance repairs!. Never again! The repair guys are excellent, but the home office and the system for assigning them is intolerable. I will not do further business with this organization.

Russell M,

Pinehurst, NC