Goodman Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.2K
Average Rating
4.6/5
Would I use Sears Home Services again????
In a heart beat. The service tech was GREAT. He arrived on time and went straight to work. He was a true professional person. He was extra polite, tidy and kept a clean work. I had call the manufacturer before calling Sears. They told me what the problem was but did not have service techs in my area. I then called Sears and they sent Ronnie out the very same day. He ran a couple test and said that was not the problem but he could fix the problem and he did it in no time. This man was extremely knowledgeable Sears is very lucky to have someone this nice and smart working for them I was 100% satisfied.
Warren B,
Elizabeth City, NCTechnician
Very Polite and called ahead worked quickly. Very pleasant and efficient.
Joanne H,
Walnut Creek, CADryer repair
Great customer service, polite, knowledgeable, accommodating, neat, provided me with good information about appliances
Maria M,
Newburyport, MADishwasher Repair
Jeffrey was patient, knowledgeable, and informative. Really appreciate the way he thoroughly evaluated the problem, and fixed it.
Jerome M,
York, PADid good
Solved problem quickly
Cecilia G,
Meeker, OKGreat service!
Andrew was pleasant, described everything he did, and answered all my questions.
Rene M,
Thorntown, INRepair
Very helpful and friendly service. Found issue and gave next steps.
Jocelyn T,
Cambridge, MATechnician Great, Sears Aweful
The technician did a great job of replacing the bad part and ensured that the dishwasher was running properly - after a month of Sears messing up the parts order, losing the part, automatically rescheduling the appointment twice with two no-shows/no communication, and no way to contact a real person to get things right. I finally had to call the home warranty company and let them know that they were in breach of contract because their subcontractor (Sears) wasn't performing. It's been two weeks since the repair and the Sears system is still calling me 3 or 4 times a day to remind me of a no-show appointment. I will never use Sears in the future.
Steve R,
Prescott, AZRepair man
He was very Professional and worked very well on my dishwasher.
Bernadette T,
Ramona, CAWayne review
Wayne was extremely competent and courteous. He diagnosed the issue quickly and was communicated clearly. I would rate Wayne a 5!
Steven C,
Ridgefield, CT