Goodman Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.2K
Average Rating
4.6/5
Did the job, needed extra set of hands
The service provided by WIlliam also required Benny ("Doc") to support. So, we went through 4-5 previous appointments (some with no shows) and was finally happy to have a working dishwasher after 2 months of trying. I'm thankful for the technicians, but I expect better from their management in organizing the right support and prioritizing clients that have had many visits without resolution first. Not Doc's or William's issue and that's why they get 5 Stars, but the company personnel organizing their day and providing the support deserve much less. We had several days waiting almost 12 hours before being notified of a rescheduled appointment, unprofessional.
Andrew,
Collierville, TNExcellent service: professional and fast.
The work was done quickly and effectively. The technician was very good, courteous and professional. Only drawback: the cost. With 2 repairs I could buy a new washing machine.
Paolo L,
Rockville, MDDishwasher repair
He was very personable, explained things well, and was thorough.
Vickery E,
New York, NYDishwasher repair
Explained the situation well and soon had the dishwasher working.
Carolyn M,
Morristown, TNoutstanding service
Jason did an excellent job assessing the issue...he gave several recommendations/solutions, all were viable. I selected the best option for me at this time... my system is operational and should be good for the duration of it lifecycle... Thanks Jason for your great service...
Roland W,
Pocomoke City, MDDependable, Efficient, Helpful
Francisco was very helpful. Direct, to the point, and was able to help, and provide advice for us to do more to help ourselves in the future. We were very pleased with his visit and the services provided.
Taylor B,
Chicago, ILprofessional
Technician arrived at promised time. I was called 30 minuted prior to his arrival. He spent a couple of hours troubleshooting and resolved the issue. He explained to me what the problem was and told me how to prevent it in the future. He was professional and the overall cost was very reasonable.
William T,
Reno, NVCustomer
Excellent
Bill S,
Newton Center, MASears Service
I am extremely pleased with Sears service. Manuel was terrific. He was very knowledgeable very pleasant and very efficient.
Iris Astrof,
Massapequa Pk, NYBOSCH DISHWASHER REPAIR
Gemiah is an excellent professional. He who was extremely knowledgeable & courteous. An awesome technician.
Michael B,
Ocean Springs, MS