Gladiator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

31


Average Rating

4.8/5

Refrigerator repair - mixed reviews,
March 23, 2026
Overall rating

I'll start by saying the repair tech did a great job installing the replacement parts now, my refrigerator is working normally again - definitely five stars for the repair tech. As for Sears overall, process of scheduling actual repair was unacceptable because it took almost a month for them to send a repair tech. At one point, they sent a second tech to perform a second diagnosis which I already had done earlier and it would have cost an additional fee. I had to put my perishable food in coolers and daily change the melting ice. Eventually, I rented a refrigerator to get us through the "repair process". I found out that Sears could have simply replaced the refrigerator with another same- model refrigerator which they had in stock. This is not the first time I've had similar repair issues with Sears. Sears gets one half star since they eventually fixed my refrigerator but at great inconvenience to me.

Emmanuel B,

Medford, MA
Just the best
December 22, 2025
Overall rating

Jeff is extremely good at his job. Very easy to work with. If he shows up as your technician consider yourself lucky.

Carolyn T,

Byron, CA
Home Owner
October 24, 2025
Overall rating

Vary polite ,and knows his job.Would like it if he did all are service calls.

Diana R,

Beecher, IL
Good technician
September 10, 2025
Overall rating

He did a great job. Was on time and fair.

Marcus S,

Cincinnati, OH
Good job
August 05, 2025
Overall rating

He did very good job by repairing the garage fridge/ freezer He is a very nice guy I will recommend him for next appliances repair. Thank you

Nedhal Y,

Sterling Heights, MI
Good worker
February 14, 2025
Overall rating

Arrived and went right to work. Appears to be fixed. Good worker

Carolyn T,

Byron, CA
Good experinece
February 10, 2025
Overall rating

Paul was knowledgeable and efficient. Freezer is up and running.

Margaret C,

Sewickley, PA
Refrigerator repair
January 16, 2025
Overall rating

Arrived early looked at what needed to be done and efficiently fixed the problem.

Thomas K,

Madison, AL
Great
December 02, 2024
Overall rating

Pleasant, we have had his service before and has always done a good job.

Greg J,

Edmonds, WA
Garage freezer
December 02, 2024
Overall rating

Very knowledgeable and friendly . Was on time and finished quickly.

Bennie D,

Deer Park, TX