GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Rate the service high, 5 star.
The technician was very professional and solved our problem in a timely manner. He was very nice.
Robert B,
Avondale Est, GADishwasher Repair
He was very knowledgeable and fixed the problem
Christina P,
Hereford, AZGreat service
Pablo was on time and had the repair done quickly.
Mark H,
Fresno, CAI rate him a 10 he put the main broad in and it worked
The man came did the job I rate him a 10 still have to see if the ice maker works he said that the unit has to be on for 24 hours then if it's not working call back
Miguel S,
Lodi, NJTop tier service
Excellent customer service, very knowledgeable, definitely deserving of a raise.
Daniel C,
Belmont, MIHow about them Cowboys
Very nice and respectful person and did the job that had to be done
Eugene S,
North Chesterfield, VAHe ordered a part for my dryer and had it fixed.
He was very nice and did his job. He made sure that it was working.
Larry T,
Ocean Springs, MS⭐️⭐️⭐️⭐️⭐️+++
Beautiful Mike was right on time He was very professional, patient, caring and most important he fixed the problem that my refrigerator had 👏👏👏 I appreciate what he did and would recommend Sears for their honesty with their customers ⭐️⭐️⭐️⭐️⭐️
Rosa U,
Katy, TXWasher repair
Andrew was terrific. He was thorough in making sure everything was working properly before he left, which I really appreciated. He offered tips and recommendations too. I was very pleased with his visit. My issue is with the scheduling of his visit. After scheduling online at 8:00 am, I was told someone would be here between 10:30 and noon. Every time I checked the schedule, the time was pushed back. Andrew eventually got here at 4:45. I had waited all day. At least someone called at 3:15 and said he'd be here at 4:30. On the first visit for this issue, ( they had to order a part) the same thing happened… time kept getting pushed back, but no one called. Technician just showed up around 4:30. The other problems were that after the first technician left, I got a message that they were sorry they couldn't get to me that day and would reschedule. Huh? Also, I received the needed part at my home, but later the automated service told me that the part was delayed and they would need to reschedule the follow up appointment. Huh? I just really didn't trust that anyone would actually show up. But I was grateful to both technicians for getting to my house before the day ended, but there should be a better way so customers don't have to wait for hours and hours. And… some more accurate info from the automated system.
Kim D,
Shelby, NCDryer Vent Blockage
Frank did his best to rectify a situation that was "way beyond his pay grade". Unbeknownst to me, the dryer vent was blocked from the rooftop. He disassembled the front of my dryer and cleaned the part of the lint trap that I was unable to get to and removed the hose that goes from the back of the dryer and should blow out the lint to the outside so that I could clean it. I'm only disappointed that I was his last stop and had to wait all day to find out that the people that cleaned my dryer vent six weeks ago did such a lousy job!
Carl A,
Barnegat, NJ