GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Great tech
Polite, courteous and knowledgeable. Shared tips on maintenance and provided general guidance
Hemant A,
Collierville, TNFreezer Service
Funny did a great job replacing my old freezer gasket which was not secured to the freezer drawer. He worked efficiently and left the area clean when done.
Gayleen F,
Wahiawa, HIExcellent
The technician did a great job. My dryer wasn't working and he completed a thorough assessment to find the issue. He fixed the problem and left the place clean.
Nahla D,
Moraga, CAAn experienced technician.
Paul is a professional technician, and he has lots of experience.
Ahmed H,
Timnath, COIce maker
The ice maker still does not work. This is 4 visits so far and I need to know my next move. Two parts have been replaced and a new water filter
Judy B,
Manchester, KYExcellent Customer Service
Roosevelt was knowledgeable and expedient. He didn't do the original analysis bit quickly determined the correct course of action. Excellent work
Jeffrey S,
Brentwood, TNRepair man
Ray was great. He was knowledgeable timely and very courteous
Donna B,
La Jolla, CADishwasher Repair
Very well knowledge of the appliance he repair. Great customer relationship. Thump Up Awesome Job!
Edward C,
Baker, LAKeith washer repair
Keith did a wonderful job . He called when he was coming to my house. He was knowledgeable, efficient and friendly. My experience with scheduling was another story. My repair order was cancelled 3 times. The first because they said the part was not delivered. That was not true the part was in my possession on 9/17 two days before the scheduled repair. A simple text or phone call would have been able to clarify that. I selected a new date and that was canceled with out a good explanation. When I called to find out why I was told I had to wait until 9/24. I explained what had happened and that I was not waiting that long for service. The woman put on hold and she scheduled me for today. I previous ran the repair dispatch center for a communication company. I know that keeping the customer informed when appointments need to be adjusted is the standard. All of my contacts with live personnel have been good to excellent. Your use of texts to tell customers there appointments have been canceled needs a lot of work. Result employee contacts 5 stars. Texts to keep customers informed 0 stars.
Karl V,
Jenks, OKRefrigerator repair
Great knowledgeable and friendly
Teri T,
Kirkland, WA