GE Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

25.8K


Average Rating

4.7/5

Great work Frank!
April 02, 2026
Overall rating

He was on time, checked the parts before installation and did the work promptly. Thank you!

Leigh M,

Rustburg, VA
Great Technician
April 02, 2026
Overall rating

James was prompt, polite, conscientious, and respectful of my home. He took care not to get water everywhere (which was bound to happen given the issue with my refrigerator). James was super efficient and was able to pinpoint the problem right away. I truly appreciate his professionalism and friendly demeanor.

Erin S,

Ben Avon, PA
Moises is great. Sears is awful.
April 02, 2026
Overall rating

The service Moises provided was great. The scheduling system is by far the worst thing I've ever used in my entire life. Whichever executive at Sears approved it should be convicted of torture under the Geneva convention. It's seriously that bad. They cancelled my first appointment at 3pm the day the technician was supposed to come and claimed that it was at my request, and then it was absolutely impossible to find or speak to an actual person. The AI system gave me no options and was completely useless. Whoever did this should be arrested.

Joseph R,

San Juan, PR
Owner
April 02, 2026
Overall rating

Great service Thanks for keeping me informed all the way until repairs

Clyde J,

Bertram, TX
Did a good job
April 02, 2026
Overall rating

Knew his stuff , came with the follow up visit early.

Jae G,

Middletown, DE
Great friendly service!
April 02, 2026
Overall rating

Neil was kind and efficient, and explained everything he was doing. Very satisfied.

Mindy K,

Worthington, PA
Basement clothes dryer
April 02, 2026
Overall rating

Showed up quickly, fixed it on first visit. Put everything back together.

Frank R,

Glen Head, NY
Excellent. Knew his job.
April 01, 2026
Overall rating

Very professional! He wore a mask which made it hard to understand him at times. Overall, if we needed another technical person to come out, we would want Peter.

Roy C,

Macon, GA
Technician & Service
April 01, 2026
Overall rating

Brian the technician was very helpful and knowledgeable. He couldn't fix the issue because of limited time, help and the way this model is designed. It seems this model was designed from the base up and requires to completely disassemble the whole oven and stove top. This model needs better instructions and training for this to be serviced.

Jessica G,

Olpe, KS
Excellent
April 01, 2026
Overall rating

A Great experience! Neil is exceptionally knowledgeable and very personable!

Shawn C,

Madison, OH