GE Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

25.8K


Average Rating

4.7/5

Thomas is the Best!
June 22, 2026
Overall rating

Thomas is by far the best repairman I have dealt with from Sears Protect and I will always try to request him for repair calls. He is experienced, honest, and reasonable in his approach to finding good solutions to repair problems. Other techs I've dealt with have come up with poor solutions resulting in multiple visits to fix the same issues. They even become argumentative about performing a proper fix. Thomas is a great example of how this repair service should be run and my satisfaction level rises by tenfold when he is on the job!

Elaine G,

Rockville, MD
Great service!
June 21, 2026
Overall rating

Happy with the service Junny provided for my gas range. Will use Sears again for any service jobs.

Cecilia Y,

Waialua, HI
Service call
June 20, 2026
Overall rating

Will was on time. He called me when he was on his way and he arrived at the time specified. When about his work efficiently and cleaned up after himself when he was done. A very personable and caring technician.

Alan B,

Beaverton, MI
Very helpful
June 20, 2026
Overall rating

He's knowledgeable and helpful. They are very prompt in response too

Faith P,

Plainfield, IN
Service
June 20, 2026
Overall rating

Kim is a very professional and customer service oriented individual.

Kenneth J,

Florence, SC
Jessup is a great tech!
June 20, 2026
Overall rating

Jessup diagnosed the problem with my refrigerator quickly, gave me an estimate for repairs and advice on buying a new unit based on his experience. He was also very considerate in giving me an updates on when he would arrive as he was traveling from a job on the other side of the state. I'd rate him an A+!

Gregory W,

Lake Orion, MI
Service
June 19, 2026
Overall rating

Fast repair. Seems to be very knowledgeable about the appliance and repairing it.

Peter S,

Medford, MA
5
June 19, 2026
Overall rating

Very punctual and professional. Explain diagnosis where we could understand it.

Crystal Y,

Springfield, MO
Dryer service
June 19, 2026
Overall rating

Tyler called to let me know his estimated time of arrival. I appreciated that! He investigated the source of the dryer not heating and helped to remedy the problem.

Carol M,

West Henrietta, NY
clean and maintenance on dryer
June 19, 2026
Overall rating

Excellent service from Shane .He explained everything very well. Thanks

Nancy J,

Harwich, MA