GE Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

25.8K


Average Rating

4.7/5

Excellent service
April 30, 2026
Overall rating

After one appointment not fulfilled by Sears, making us wait an additional 10 days without a refrigerator, and after finding out on the Sears reset appointment day that there was no service appointment set, a benefits person reset the appointment for the scheduled day. Repair tech was extremely professional. Even wiped his feet before entering the house. Took care in moving the refrigerator from its enclosed space and carefully tested all areas to determine the issue. Provided clear information as to the problem and sent his assessment back to Sears. Excellent job.

Jeffrey K,

Freehold, NJ
Repair
April 30, 2026
Overall rating

This is one of the nicest repairman I have had in a while. He fixed my problem and didn't try to sell something.

Jerry M,

Bonita Springs, FL
Excellent service
April 30, 2026
Overall rating

Very professional and personable. Part was installed quickly. Customer service as it should be!

Lisa G,

Marion Junction, AL
Outstanding Job
April 30, 2026
Overall rating

Casey, along with his assistant technician, were courteous, professional and did an outstanding job completing the service call.

Ross T,

Colo Spgs, CO
Excellent service
April 30, 2026
Overall rating

Nathan provided great communication and excellent service. Would highly recommend.

Leigh C,

Bracey, VA
Technician John's performance
April 30, 2026
Overall rating

This man knew exactly what was wrong with the dryer and was very methodical on troubleshooting. He took the time and explained every step of the way to me and explained all the troubleshooting reasons of why it may or may not fail and whatever part was in line that could possibly have caused it to fail. When he was finished completing the task, he cleaned up his area and made sure all panels were on secure and no dirt or parts were left behind. If I ever have issues again with my systems and Sears is the organization to send out a tech, I do wish that it would be John.

Mark A,

Pickerington, OH
Very good experience
April 30, 2026
Overall rating

Our tech, Jesse, was great. He was quick and efficient. He was very polite and friendly as well.

Chris S,

Abilene, TX
Washer repair
April 30, 2026
Overall rating

Brian, the technician was excellent. Knowledgeable, courteous, and quick. Tracking of the time of arrival was accurate and right to the minute . I would definitely recommend Sears's home services for anyone who needs repair on appliances.

Kathy H,

Little Egg Harbor Twp, NJ
Great job
April 30, 2026
Overall rating

The part came quickly and they updated my appointment accordingly

Rose P,

South Holland, IL
Service call review
April 29, 2026
Overall rating

Dino, was polite and willing to answer any questions I had. Very efficient with his time and very helpful. Five-star rating for his service. Thanks for the opportunity to give feedback.

Derrick W,

Grandview, MO