GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Washer repair.
My experience with Sears Appliance Service was horrible. I regret purchasing the protection plan for my appliances with you. Very poor customer service. No one to speak with but Samantha and the male AI operators/customer service. That you offer your customers. Mr John Fontana was very nice and did his work very good. I cannot blame him for your lack of care and concern. I will never recomend your services to any of my relatives and friends.
Brenda T,
Vero Beach, FLFinally!
I have been calling Sears Home Services since last October to fix my dishwasher. Five times no one showed up. On 4/10, Leroy came at 4:30p (I was scheduled for 8-12 that day) and spent over 2 hours putting in the parts that had been ordered. It works! Thank you Leroy!
Vivian S,
Napa, CADishwasher Working Again
Lawrence performed an outstanding, swift, and seamless repair on our dishwasher. He quickly pinpointed the issue and implemented an effective solution in no time.
David C,
Lompoc, CA.
Mr. Dexter was professional, efficient and knowledgeable. He took the time to explain what was wrong and how I can prevent and maintain my AC unit.
Deetta K,
Bronx, NYExcellent
Arrived at appointment scheduled time , was God sent , knew exactly what was going on with my washer and even had the part , fixed the same day , thank you
Cecilia G,
Corpus Christi, TXFantastic
Johnny was very professional, respectful, courteous and knowledgeable. He explained every step and what happened. He ordered the parts and returned to efficiently complete the repair.
Yvonne D,
Fort Lupton, COWonderful experience once the tech arrived
I took a half day off work to be available for a 1-4pm window. Not good. But once Michael B showed up it was clear he was knowledgeable, easy to work with and he fixed the problem right away. Very pleased with the result but not the scheduling and updates.
Patricia W,
Reno, NVFive Stars, should be Six!
Jim showed up, when the previous technician did not for many months. The previous technician had taken apart my dryer and put it back together wrong, never found the real problem, and said it needed a part that was discontinued, but that he put an order in for it anyway. Then he quit working for the company. Jim has been fixing the other guy's messes for a while, and fixed this one, too. He found the problem caused by the previous technician, fixed that, found the original problem, fixed that, and everything works perfectly now! It's April 10th and my dryer has been broken since December 21st. Jim was the eleventh appointment, the first four not showing because the technician ran out of time in the day, the fifth being when the other technician came and made things worse, and the rest in between this one all no-shows as well. Jim solved everything. Thank you so much Jim!
Michael H,
Coos Bay, ORRefrigerator repair
Paul was a joy to have in my home, polite, professional, answered all my questions and concerns with confidence.
Marilyn W,
Carr, COOwner
Robert provided exceptional service and was very courteous. He was extremely knowledgeable.
David A,
Flagstaff, AZ