GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Washer repair
Brian did a great job explaining the issue and methods to avoid further problems. Complete different experience than previous technician.
Russell T,
Waterloo, ILRefrigerator repair
Robert was professional and knowledgeable and a credit to your company.
Jim J,
Cincinnati, OHLid lock replacement
Bob was great, very nice, and very professional. He also took the extra time to stick around and check out another concern I had then told us why it may be happening and what to do about it. I would recommend him to anyone
John S,
Rogers, OHTechnician great but the refrigerator is a lemon
Robert is very good but the refrigerator still doesn't work after changing all the parts with the freezer door stuck after a few hours while the upper compartment still not cooling at 60+F Same problem from Day One!!!! Has taken several months to fix
Genevieve Z,
San Mateo, CARating Justice
Very cooperative, customer friendly, solved the problem quickly. A very nice young man.
Raymond W,
Nevada City, CAInstalling previous repair. Hose not connected
Jim who came this evening to fix my washer was very kind and fixed unconnected hose that prev tech didnot connect & flooded my laundry room. The customer service system with AI is useless sends appts for whole day and then cancelled after hours. No local number to speak to real person. I hope I don't need to use this service again. Over 2 weeks without washing machine plus a flooded laundry room due to tech not connecting a hose. It would be nice if someone had called re the flooded laundry room,garage. I am 100% disabled and poor vision so not having option to speak to someone doesn't make you a user friendly company. I hope I don't need your service again.Just glad Jim was able to fix it after 2 weeks without a washing machine.
Caroline R,
Valrico, FLGE Dryer
Your technician Willie R is very polite, courteous and professional
Eileen S,
Marquez, TXProfessional and gets things done.
He tracked down the part and had it delivered in less than an hour he worked on the refrigerator and fixed it 100%.
Erika H,
Donna, TXSherrie Wiseman
Paul was excellent! Very knowledge. I would really like to talk about the first guy that was here, RJ! He was awful! He used my bathroom while he was here and that is unforgivable. He will never be allowed back in my house!! And he used up my time for nothing! He should be fired!
Sherrie W,
Cheyenne, WYGreat customer service
Mike did an awesome job I would recommend his customer service to others.
Anthony R,
North Salt Lake, UT