GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Washer repair
Kelly was very respectful and highly professional from the initial introduction to the completion of service. We will be requesting his services should another problem arise in the future.
Robert S,
Kokomo, INKenneth was great!
My GE refrigerator was not cooling like it should have. The company offered me $75.00 to get a loaner. I am sure it would cost me way more than that. That was not a good solution! I could have lost all of my food! Hundreds of dollars worth. It took you four days that you expect a customer to wait? Hire more subcontractors. Instead of costing me $90 for a service call AI should have had a troubleshooting tool to see if your refrigerator is set up to work properly! That would have been a simple fix. I would be fuming if I lost more than 2 gallons of milk. Company is not good. Kenneth was great and personable. I had frozen water bottle blocking the element that cools the refrigerator. What a waste of your time and my money.
Mindy W,
Spring Hill, FLTechnician Enrique
The Technician arrived on schedule window, he was very polite and courteous. I showed him the refrigerator and explained the situation. He went to work immediately and explained the problem while showing the ice buildup in the wrong place. He took care of the situation.
Dorothy C,
Cerritos, CARefrigerator repair
Ben was very accommodating in helping me to prepare for replacing the part for the fridge. He warned me about the melting water possibly damaging the wooden floor. I provided him with some towels and he cautioned me to change him at some point. I thank him for his kindness as well
Richard B,
Manteca, CAWasher repair
Shaun was friendly, efficient & seemed honest to us. Thank you
Wally S,
South Beloit, ILThank you for Jeffrey.
Jeffrey arrived early, installed the part and cleaned up the area where he was working behind the refrigerator. He was very helpful.
Margaret S,
Annapolis, MDService rate
Scott called in advance with the approximate time he would be at my home.. examined the fridge freezer, Spent time checking the closing, examined the door frame, was careful with his tools. Did s good job!
Connie B,
Waterloo, IAHVAC Professional
Very professional and knowledgeable. Was a pleasure to meet Byron. Great customer service.
Jennifer S,
Baton Rouge, LAAttentive and Focused
Tyler was quick on diagnostics. As a tech guy, I appreciated his troubleshooting skills. Courteous and professional.
Dennis G,
Nashville, ARReview of Paul on 5/20/25
Paul came out again to install replacement parts on our range. He worked hard at leveling the range to see if that helped the new parts not make noise. It didn't help. He took pictures and a video to record the noises being made to send to the appropriate folks. He is an excellent employee.
James L,
Cheyenne, WY