GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Washer Repair
While frustrated that our 18 month old GE washer had failure problems, Sears came out the next day to determine the problem. Had at least 6 error messages and needed a new mother board. They ordered and delivered to our home. The repair was quick and the washer now works well. Pleased with the technician and the Sears call center.
Linda W,
Gettysburg, PAProfessional and Efficient Service Call
Technician was on time, quickly and professionally diagnosed the problem, and was honest in his evaluation and recommended course of action to remedy.
Harley M,
Washington, DCKevin's review
I was so pleased with the services provided by Sears Jome services. Kevin was very knowledgeable and fixed our repair in a jiffy. He was very professional and extremely pleasant, such a valuable employee for you!
Lucila R,
Commerce Township, MIMicrowave and range repair
Christopher assessed the problem and made the appropriate repair action. Great Job Christopher!!
Marlin B,
Payson, AZNice service provider - Ruben
When I requested service I was hoping to have the same guy check on my Kenmore dryer and GE stove top. Instead I was sent 2 sears service reps and had to pay $200 deductable. Not happy about that. Ruben was able to unplug and plug my stove top back in and it worked... so he was done in 5 mins. Resulting in a labor charge of $70. Had there been someone to talk to so I could troubleshoot this appliance I could have fixed it myself. But AI is so limited in their responses that they couldn't put both appliances under the same service tech and they couldn't answer a question to help me troubleshoot. I think most folks would prefer an opportunity to fix it themselves if possible. Also, the other rep, Antony didn't have a $27 part stocked in the van so he has to return to install roller in dryer. I mentioned online and by text what the issue was related to and a human could have called me and stocked the part before sending a rep today that now needs to return in 6 days!! So even though both reps are very nice gentlemen this was a waste of time for them and me.
Deanna S,
San Diego, CARefrigerator technician.
Very experienced, a very polite, nice, very good guy. If I Renee, I refrigerator workout again, it will be him.
Randy N,
Las Cruces, NMOven repair
Our technician was very informative and helpful and got our oven working properly again in a timely manner.
Jeanine C,
Prairieville, LAQuick and great at what he does
Chris did a good job of performing the repair while explaining and educating what needed to be done and why.
Joey S,
Carterville, ILThank you
Was great, technician was quick and knowledgeable. Diagnosed the problem quickly.
Johann Knets,
Ipswich, MAService tech
Friendly and professional . Checked out my washing machine and found it is working properly. Showed me stats online
Diane B,
Ganado, TX