GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Greg Diede
He was very professional, timely and knowledgeable. Thank you. 5
Gregory D,
Kerens, TXKnowledgeable technician
Ray was our technician and he was great. He was quick and efficient and did the job well. He stayed in contact with us and let us know what his schedule was etc..
Rise J,
Quitman, GAHome owner
Bill was great - fast and efficient. However, I will find it hard to use or recommend your service again. Today I was given three incorrect arrival times, the first stating anytime between 7:46 and 8:15. Turns out the repairman lives in Rochester and we were not even first in his list of calls. How can you notify the customer of the impending arrival when, in fact, he went to a different call and did not show up at my home until after 11:00. I had to rearrange my schedule and hurry home to be here by the time your first message indicated and I had to wait 3 hours after the notified time for my service call. I am not blaming your technician- he was great - but your scheduling and notification system are the worst.
John V,
Orchard Park, NYTech good, system poor
There were several issues regarding the part tech didn't have it and had to send a runner. This was the fourth visit due to the part not being available with the tech. This is a poor way to do business
Paul V,
Boerne, TXRefrigerator
Excellent job he was very kind and took his time.
Yun S,
East Stroudsburg, PAGreat Technician!
There was a long delay between Jesse's first service call and the second, partly due to parts being ordered. Jesse did an excellent job replacing parts on my dryer.
Robert C,
Brownwood, TXWasher Service
Though he was not able to fix it, the technician was very helpful and walked my wife through the issues with the washer. Even though it is relatively new, the estimate to repair was greater than the replacement cost. So instead of wasting our money, he suggested a new washer.
Christopher N,
Charleston, SCGreat service!
Our technician was knowledgeable and expedient. Very happy with the service.
Michael C,
Bayville, NJhe was great. but why am l being charged for any thin like l
why am l being charged for this - - service l already paid. your service man was great ? ? ?
Angela Z,
Uniontown, OHChristopher O
Excellent, friendly and knowledgeable service. Arrived on time and had the problem identified very quickly
Larry G,
San Jose, CA