GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Excellent Service
Joel did an excellent job diagnosing my issue and providing guidance on next steps. Joel was very personable and thourough with his explanation of our issue. Well done Joel. We appreciate you. Anthony
Anthony M,
Bentonville, ARStove repair
Mr. Joey is AMAZING!!! He didn't take long to figure out what the problem was. Highest Commendation for him!
Tricia E,
Meridian, MSFriendly and Honest
I appreciated Harley's thoughtfulness and honesty as we worked together to come up with possible solutions to repair my GE refrigerator. Harley let me know the costs of each repair and also informed me of warranty offers.
Greg B,
Ephrata, WARefrigerator
James is a great technician. He understands the ordering of parts system better than anyone else. Your online chatbot is worthless.
Barry C,
Oak Ridge, TNDishwasher
Sear Home Service, was on time, and I didn't have to ask service provider to cover his shoes. He ask me to describe the problem with my dishwasher. I showed him the issue I was having and he resolved the problem in 30 minutes. Very professional . I will recommend this company..
Djuana J,
Boyce, VAMy service tech was Greg.
Greg's service was fabulous. His diagnostic was quick and so was repair. The delivery/ communication of the part was terrible. And your AI lady wasn't able to help. There really should be some avenue to talk to a person. Also I'd like a itemized receipt for parts and services done. Over all as long as my fridge works after the 24 cool down, I'll be happy.
Joe M,
Rio Rancho, NMSteve did a great job on diagnoses and install of new parts.
Steve did a great job diagnoses and installing the parts and fixing the issues. The 1st appoinment was frustrating and confusing and took awhile to get straightened out. When your company finally got this mix up on who was assigned to our repair since 2 men showed up. It took another week to get parts and to have them installed. The whole process was really to long to be without washer. From beginning to end result. I have only had this GE washer for 1 year and half. And not pleased with it and isuues that have occured. My other LG washer was 17 years old and still ran great.
Theresa B,
Providence Village, TXSimultaneous Drum and Spin Problems
Thank you Daniel for placing the temporary dryer drum belt rendering a usable dryer by the end of the appointment. The washer continued to spin clothes on the bulk setting. So I did not have to wait another week for parts and the second appointment with unusable appliances. Thank you ππΎππππ
Ruth H,
Gainesville, FLWasher repair
Richard finally fixed my washer correctly! I wish he would have come the second time instead of the other guy.
Yvette B,
Kirbyville, TXDishwasher
Great job, very professional! Timely and proficient workmanship, knows the job well.
Michael P,
Camden, DE