GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Best Customer Service
The techs who repaired my GE oven door were highly skilled and very efficient. I recommend them without any hesitation and will use them for future appliance repairs.
Andrew L,
Senoia, GAGreat service
A rarity - an experienced service technician who actually knows what he is doing!
Kathy M,
Dawsonville, GAFreezer
Very cordial and knowledgeable . Explained everything thoroughly so well could understand
Jerrycarol M,
Catasauqua, PAReview
This was the second time Francisco was at my home. The first time he arrived to make the repair to find there were no parts on site so he examined the issue and ordered the parts. He came back the second time and repaired the dryer. Francisco was very professional and courteous. Sears on the other hand needs to improve their customer service and communication. I reported this claim on July 13 and my repair was completed on Sept 12. I was without a dryer for two months. I had two no show appointments by a technician after receiving a text and email confirming the date and time on both occasions. I had taken time off from work both days. This is unacceptable!
Virginia M,
Sonora, CALito
Lito was great! Very helpful and politely. Would recomend him.
Robert G,
Westerville, OHGood job, David!
We were very happy with the service Dave provided which began with a phone call in the morning to identify our problem so he'd be prepared with any needed parts. He was knowledgeable, polite, and friendly.
Janet M,
Graham, WAGood Service
Service was great. Technician was very knowledgable and took care of the issue promptly.
William W,
Bel Air, MDService of GE Fridge
Robert was fantastic -- incredibly knowledgable and friendly. I'd hire him again in a heartbeat.
Angie S,
Pompano Beach, FLHe was fast and efficient
He called before he came. He was friendly, knowledgeable and efficient. He put the part in and everything works great. He is great, but company should have common parts in his truck to avoid a return trip for their technicians.
Connette M,
Fort Mohave, AZFriendly, professional and respectful.
While the service done by the technician was good, Sears needs to step up on having technicians going out on the field and showing up. We waited 8 months AFTER we waited for the range part. You need to communicate with clients promptly and not keep on rescheduling and cancelling appointments. Sears used to be a reputable company but we have heard nothing but bad news.
Rene N,
Honolulu, HI