GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Satisfied
Professional very knowledgeable, courteous,and easy to work with and explain things very well
Elias W,
Olivehurst, CAKristi Royalty's dishwasher
No problem's with techs but at first AI ordered parts it thought was correct. Took a month for tech. to get here When when he did work on it, did not get the dishwasher to work, I had to take my cabinet apart in order for him to look at it.He ordered parts, parts came quick but took a month for tech to get here, then another tech came and found out something else was wrong, she ordered parts, parts came quick. Took a month for Tech to get here Then after, when tech was supposed to come the very day it was canceled, and rescheduled, for a month later then it was canceled,and rescheduled for a month later. Then again it canceled. I called and complained finally in about 2 weeks a tech. Came and put on previously ordered parts still dishwasher not working. Finally there was a Tech. That lived closer, and he has been here 3 times finally job finished. There is nothing wrong with any of the Tech's . Except not enough of them
Kristina R,
Madison, INAwesome
He was very detailed in explaining the issues while being very professional and friendly.
Dava F,
Hermitage, TNGE Washer Repair Technician
GE Washer repair technician was polite and got right to work . Very smart guy and helpful. There was just to much wrong with my Washer to repair.
Cheryl D,
Selmer, TNRepair of electronic ignitor on GE range
Mike did a great job. It turned out that the ignitor sparker unit was working when he arrived. May have been a power failure that led to problem. He told us what to do if it fails again.
Bernard H,
Santa Fe, NMWasher repair
Chadwick was a great guy and did a great job. As far as making things better for the customers I would suggest that the service tech have parts available before they leave the shop , I believe this would cut costs and save on return trips to the customer. Also it would be nice to talk to a real person when explaining the problem with the product and then the service tech could bring the proper parts on the first trip . AI is not a suitable substitute for a real person.
Ken E,
Alanson, MIGlenn
Glenn came today and refined a wire in my dryer that wanted to burn out. Thank you Glenn.
Jerry M,
Catasauqua, PAWayne
He is very knowledgeable and polite. Thank you wayne! Kudos
Jerrycarol M,
Catasauqua, PAGE Microwave
It was great. Came in fixed the microwave, was friendly and quick.
Gina W,
Cameron, MOGood
Diagnosed, presented options, and advised on best course. Exactly what was needed.
Brian E,
Russiaville, IN