GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Five stars for Augustine
Excellent professional demeanor as well as very personable. Had us up and running in short order,
Rodney S,
Idalou, TXGreat service
The technician was on time, friendly and very professional. Thank you!
Joan J,
Millsboro, DEService on my washer
I would rate Sal a five.. very personable, friendly… Very thorough with the washer did a nice job… Thank you Sal
Mary K,
Homestead, PARepair
Great service! Very knowledgeable! Explained what was wrong and and how he was going to fix it.
Mike A,
New Baltimore, MIVery knowledgeable technician
John explained in detail everything that he was doing and what was next.
John H,
Mount Carmel, TNService
William was helpful Service for the Washer was very good
Raj R,
Chandler, AZFridge
Darryl completed the task in a timely manner. Thank you
Stephanie B,
Hale, MOFIVE STARS
Absolutely, Thank you sooooo much ❤️❤️❤️❤️ Ahmad was great, very nice, respectful of the property and fast definitely a 5.
Timothy C,
Bay Point, CARaymond was exceptional
Raymond kept in constant contact with us before and during the entire process. He was prompt, courteous and the quality of his work was outstanding. As far as the AI and over the phone customer service goes.... the AI status was mostly wrong when we checked on parts status. The customer service person did not want to hear us when we tried to explain that the replacement part did arrived however it was damaged. I spoke with her on and off for "several days" trying to explain a new replacement part needed to be ordered but she was "insistent" that the part was being delivered. She was wrong!!!! No part ever arrived. Finally I was able to speak with Raymond and he resolved the problem immediately by ordering the part which arrived quickly and he came out earlier than scheduled, to repair the dryer. (I could not get AI to set up an earlier repair date because it thought the part was on backorder) Without Raymond I'm sure I would still be waiting for parts and installation.
Mary F,
Melbourne, FLbest service tech I ever had
Explained everything and educated me on how to PROPERLY use machine
James M,
Myrtle Beach, SC