GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Microwave Results
After 2 missed appointments by sears, John was finally sent our way. Knowledgeable, efficient, and 'on our side' to replace the 26 yo unit, he followed protocol and gave us advice on the replacement.
Guy G,
Rimrock, AZThe Good, the Bad and the Ugly
First and foremost, Erick is a fantastic technician and I have ZERO complaints about him and his helper. Where I have issue, is Sears Home Services customer support is AI based. There isn't anyone to talk to. Scheduling was a complete disaster from the beginning and updates on actual arrival time left much to be desired. In this day and age, if you can't do better than giving an appointment window of 8am to 5pm, then you really need to reevaluate your systems and processes.
Christopher J,
Kingston, MAHe did a really good job and was extremely efficient!
He fixed our stove in such a short amount of time and made sure to explain to us what was wrong and how he fixed it. He did a great job!
Payal P,
Philadelphia, PAOutstanding service
Professional, knowledgeable and customer-friendly, if service is needed in the future we wll request Jason
Thurman H,
Waldorf, MDGood worker
He was fast effective friendly and knowledgeable cleaned up behind himself
Joe B,
Vauxhall, NJAppliance Repair Tech
Peter, your technician did a great job trouble shooting the problem. 10/10 Very helpful. However… too much difficulty with your phone people who use English as a second language.… difficult to understand at times. 3/10
Don N,
Spokane, WAStovetop service
Great customer service and technical experience had the parts needed to complete service
Raymond G,
Dundee, FLSears Home Service Technician
Enrique is a very professional and knowledgeable. This wonderful knows a lot about Refrigerators.
Charles J,
Cerritos, CAService Order 13100091
Mr. Asif was the last in a line of technicians who came to evaluate/fix our washer. He validated an earlier assessment and initiated a replacement claim for us. He was very professional, well-informed, and had direct access to live people at Sears who could (finally) get things moving.
Erin B,
Vienna, VA5 star!!!!!
Great service always by Kenneth ! Needs a huge bonus !!!!!😊
Karen L,
Franklin, TN