GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Awesome
Greg was terrific. He deserves a substantial RAISE!! Very dependable!
Gloria F,
Los Lunas, NMRepair
Technician on time, friendly, efficient , finished repairs in a timely manner
Sheila S,
Cadiz, KYGood service
Good service. Ap let us know approx time on the morning of the service. Would be nice if they could diagnose problem and order parts ahead of time Would also be nice if they could provide estimate of time at least a day in advance Overall - satisfied
Jason I,
Honolulu, HIREPAIR SERVICE RATING
Carl was knowledgeable, clean, courteous, and fixed the problem with my trash compactor. He deserves 5 Star from me for his repair visit at my home. Unlike the first guy, Mike or Mark (look it up on the records) . He could not figure out how to open the trash compactor to determine what was wrong. He left and then came back because his higher-ups wanted picture. He took them and told me he would contact me as soon as they figure out what to do. Instead, I never heard from him again or anyone else. The next day when I checked on this original appointment I found out it was closed out. They said the trash compactor was inaccessible because I put a new floor down and it was blocking him from getting to get in.. This is 100% false. The trash compactor is sitting on top of the wood floor that I had put in. On top of this, I rescheduled the same repair for December 4th. Carl was unable to get there between eight and five. He notified me that it would be rescheduled and someone will call me back to do that. Again, I didn't hear from anyone. So on December 5th I called the repair service and told them what happened. They said they would reschedule me for that same day. She also told me that someone will call me to confirm. That never happened However, Carl did come. He called me and told me when he would arrive. So Carl gets a 5 Stars; Mike or Mark and the higher-ups get 0 Stars. Finally, the entire scheduling process gets minus 5 Star. I will never buy a repair contract ever again if I know it will be serviced by Sears Home Services and in particular Transform A&E Services.
Wayne S,
Freehold, NJBrian. Considering the challenge: Great Job
Brian kept a positive constructive attitude, and performed with professional experience to address a challenging situation.
Humbertobla F,
Goleta, CAgreat service
tech was on time arrival and gave a great service
Eugene B,
Reunion, FLExcellent service
He was so friendly and professional and called and gave me an estimate of when he will be at the house went over all the repairs exceptional service!!!
Ralph K,
Plainfield, IL5 star service
He had a great attitude and explained step by step what he was doing with the washer repair.
Allison G,
Bonham, TXGreat service!
Joel did a great job repairing my washer that was tricky to diagnose.
Angie R,
Cottonwood, AZFridge Repair
Great job all around. On time, professional and clean. Recommend 10%
Jason S,
Gold Canyon, AZ