GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
I don't know what that means
The service was very good. The service men were professional, he knew his job and was very neat.
Gladys D,
Somerdale, NJExcellent service
Ben fixed our problem and gave us many insights as to what to do and not do with the dishwasher.
Carole G,
Longs, SCTech did a great job. The overall A.I. guided process didn't
Michael did a great job. I give him 5 stars. Overall, on the repair maybe 2-stars. In this two-month process, he was only the second human that I spoke with. The A.I. generated interface did not provide adequate situational awareness on repair parts delivery status nor on technician expected arrival status. I never received a contact message the night prior or the morning of the repair as expected from the website. I finally got a live person on the line late in the afternoon in order to try and get an expected arrival, and even that was not very accurate. Michael told me he wasn't contacted until after 3 pm that he was coming to my house today and was only able to give me a 25-minute heads up that he was finally coming. It is unacceptable to expect customers to wait around for an 8 am - 5 pm repair window with no communication so that they can properly plan their day. Hire back some actual humans instead of expecting A.I. to do everything.
Aaron A,
Swansboro, NCServiced range
Ryan was polite, efficient and knowledgeable. He is an excellent representative of the company.
Georgianna G,
Fishers, INAbove and beyond!
Abdul is a hero! 4 - yes 4 - prior techs could not repair my fridge but his persistence and determination found the true cause of the power failure. Thank you, Abdul!
Jody F,
Upper Marlboro, MDWilliam is a GREAT repairman
William advised me on the workings of the refrig/freezer system, very helpful advice, he examined and tested out the system for cooling and now I am ALL FINE with my refrigetator/freezer. Thank you for sending William, he came earlier this year to fix my dryer, got it fixed and gave me good advice in cleaning the lint buildup. Thank you for sending William, a great asset to your repair team. Mary
Mary F,
Clovis, NMJames is awesome!
James was thorough, very conscientious about his work & on time! I didn't hear door bell & his text helped me when he arrived. He is friendly. So thankful for his kind service.
Teresajames W,
Sharpsburg, GAGE OVEN
VERY FRIENDLY AND HELPFUL. I WOULD HIGHLY RECOMMEND HIM TO SERVICE GE OVENS.
Steven H,
Oconomowoc, WIDrew
Drew was a thorough technician, and he also was very respectful.
Iris D,
Ponca, NEAwesome dude
He was quick, did quality work and very friendly , also gave many recommendations on proet maintenance.
Jacob H,
Fort Cavazos, TX