GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
The Menzels
Roger was very professional and explained to us what was wrong with washer. We highly recommend him and his services
Mildred M,
Lake Placid, NYrefrigerator repair
service appt a month out,rediculous ,might as well be never
David H,
Gladwin, MIWell Organized
Cornelius did a great job, sorting out our problem. Things I appreciated: Once a week Sears had an opportunity to move our appointment up. I was not able to take advantage, but it is a great thing to offer. Also, two days before, we received reminders, and the day of, a text letting us know to within the hour when Cornelius would be at the house. Much appreciated.
Edith T,
Honolulu, HIknew the problem
Very knowledgeable and immediately saw the problem and fixed it.
Michael P,
Jacksonville, NCtimothy was friendly and a great serviceman.
he repaired my washer, was experienced and knowledgeable. he called with a time he would arrive and he was right on time.
Carolyn C,
Hiddenite, NCDishwasher repair.
Sayed arrived on time and I expla j ned that the dishwasher is now working, but wasn't when J opened thd claim. I explained what I did (turning the breaker off and on and waiting for half an hour or more before turning it on). He told me what he thought was wrong, but was not able to replace the part he thought needed to be replaced. He was jot per.itted to replace that part Fred of charge to me because the machine was working now. He said that the issue could be one of 2 items and since it was now working, he was unable to get the required vtagd readings and pictures. This, he was not permitted to replace the part he thought was thd problem free of charge under the terms of the warranty. So, I have to wait until it breaks again and I must let it stay broken until the repairman arrives. He was very good, but the situation remedy will require another claim which is a waste of time and money.
Paul H,
Stephens City, VAExcellent Technician
We had a weird smell emanate from our washing machine. Our technician, James C, asked probing questions to better understand our problem and then went right to work. He inspected the unit throughly and ran the unit through a was cycle. He asked more questions and we determined it possibly was due to using a setting we've never used in four years. James inspected the unit on a few more components and determined the unit is functioning normally. He discussed the usage of the various setting so we have a better understanding how to choose the best setting for our needs. We found that very helpful. Should we have any issues with our washing machine in the future, hopefully they will assign James C to our work ticket.
Preston S,
Lindale, TXWasher
Good job.Ronald did a good job and was very helpful
Harold K,
Carriere, MSGreat service! Nice guy.
Never had a better service experience. Highly recommend. Great work.
Patrick F,
Bloomfield Hills, MIGreat dude
Mark was a great tech. Efficient and friendly and mustache.
Jonathan S,
East Kingston, NH