GE Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

25.8K


Average Rating

4.7/5

Tenacious and efficient
February 13, 2026
Overall rating

GE sent the incorrect part multiple times, several times to Sears and several times to another appliance man GE sent. Correct info on box, but incorrect panel inside the box! Totally inept but Donnie saved the day by being tenacious and repeatedly trying to get correct part and finally succeeding! He was able to repair quickly once he had the correct part.

Sue M,

Centreville, MS
Water dispenser not working
February 13, 2026
Overall rating

I think the process of making a claim online and describing the issue and then the questions from the 'Virtual Assistant' should give the Tech the info needed to be aware of the issue before he comes out to the job site. I asked the Tech if he was aware of the issue I posted in the claim and the only thing he knew was 'Refrigerator not working' Chance is very professional and knowledgeable, he was also very courteous. I liked the way he tried step by step testing to finally find what was causing the issue.

Minel T,

Covington, LA
Washer repair
February 13, 2026
Overall rating

Excellent customer service. Job well done!! Very friendly and knowledgeable.

Billiejo C,

Springfield, MO
Fast and efficient.
February 13, 2026
Overall rating

In and out like a speeding train. Perfect work done quickly and efficiently.

Eaman S,

Fountain Hills, AZ
washer
February 13, 2026
Overall rating

Alex did a great job!! Very knowledgeable and patient with me!

Bridgette S,

Fayetteville, GA
Dw repair
February 13, 2026
Overall rating

Alessandro was fantastic! Knowledgeable and fixed without parts. Thank you!

Keystone P,

Bay Shore, NY
Dryer repair
February 13, 2026
Overall rating

Very polite and responsive repair. Quick, effective and polite repairman. Good experience.

Bii H,

Waynesville, NC
Great job
February 13, 2026
Overall rating

Tyler was able to determine what was causing the water filter to malfunction . To date the system seems to be working fine. I was well pleased with Tyler's expertise and ability to resolve the problem.

Charlie A,

Fort Worth, TX
Prompt & Helpful!
February 13, 2026
Overall rating

Mark was super helpful! He was at the location first thing in the morning, diagnosed the problem with the stove fast and got me a fix fast! I will definitely use this service again in the future! Thank you!

Cara D,

Nashua, NH
No issues
February 13, 2026
Overall rating

No issues with service. He came out and did his job.

Tiffiney H,

Petal, MS