GE Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
25.8K
Average Rating
4.7/5
Good experience
Kamron was very personable and knowledgeable of our refrigerator. Great experience with him.
Vivint S,
Blakely, GAPleasant
Nathan was patient, easy going, explained what he was doing and why.. and what was going to happen next in the process of each week tring to fix my refrigerator..
Julie H,
Benson, AZAwsome 5 star
On time, actually showed up early. Kept neat area, very professional, knowledgeable and was able to explain so I understood what he was doing. Would def recommend for him to come bck if necessary. Thank u for a wonderful all around experience
William W,
Coaling, ALExcellent Service
When our gas range had an issue (bake function not working) I put in a service call to Sears. The Service Techinican (David) let me know when he was on his way before hand and arrived in the estimated serive window. David quickley diagnosed the issue and started the repair, David is one of those people who is very professional and explained our options to repair the gas range. The service was completed quickly and performed the diagnostics and temperature check after the repair was complete. Overall we were extrememly impressed with David's skill and professionalism, if we ever need an appliance repaired we will be calling Sears and would love to be able request David as our repair tech as we feel he is someone we can completely trust no question. Thanks Sears and Thanks a bunch David, you made a appliance repair a smooth experience!! David C.
David C,
Walled Lake, MIDaniel was great, but Sears Home Service is a joke.
Daniel did a good job repairing my washer, but AI screwed up scheduling appointments and the dates he was scheduled to come, he didn't show up because he was never given the order. I got 3 emails from a Sears technician saying they came to my home and no one was home. That's a lie. I have always been home at my scheduled time and the technician sent photo's 3 times of a house he supposedly went to and that wasn't my house. I am very dissatisified with Sears Home Service. Daniel knows where we live because he had already been to my house 2 times.. I bet it was AI just pulling a photo of someone's house from who knows where. Daniel came when he actually go the order dispatched to him. My appointments to complete the service was reschedule 6 time by Sears AI. I told American Home Shield they need to contract another appliance company to be their company to use and to never use Sears Home Service.
Jayne B,
Resaca, GATech was great!
Brian was great. Unfortunately the repair was going to cost more than I paid for the machine. So no repairs made.
Suzanne M,
Northfield, NJCudtomer
Very good and prompt the technician done his job very well also frendly
Theo G,
Kingstree, SCBest technician ever
I've had a lot of repair guys and a lot of employees of my own that have came and done work. Cliff is one of the few that takes his job extremely serious really detailed and wants to service your needs. He did an amazing job explaining everything and made sure the issue was completely corrected before he left. Don't lose Cliff
William D,
Johns Island, SCUnfinished
The hot surface light is still on even when the stove is not hot. Technician was great but I think he assumed the light would go off after the burner cooled off but it didn't.
Sarah D,
Janesville, WIMy hero!
After a long and drawn out bad experience of 3 weeks with Sear AI bot (horrible idea), trying to get an appointment schedule,we were pleasantly surprised by Lenathen's excellent attitude, skills and work ethic. He's a great guy who just made our day. Please hire more people like him people schedule service calls so the proper parts are ordered and available when the repair person needs them.
Kevin K,
Bowling Green, KY