GE Profile Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
Refrigerator repair
Friendly, fast and thorough! Highly recommended Very professional Much appreciated
Kenna B,
Waco, TXStove heat probe replacement
Professional and friendly. Five stars.
Charles F,
La Mesa, CAGreat service
He was quick to figure out where the random screw I found went and replaced all the screws And I knew it was my ice bucket but he was able to figure out why it broke the way it did and explained it to me. Tam is usually the technician we get when we call for the fridge and he is always excellent. He had them deliver the part to me within 2 hours of his visit.
April K,
Gilbert, AZGE Refrigerator Servive
Very Satisfied, worked with our schedule, completed in timely manner. Extremely nice, great customer service
Robin C,
Oneida, KYGreat work
Very professional
Michael M,
Schaumburg, ILGE profile double oven slide-in range
The serviceman that corrected the oven malfunction today was great. However, I cannot rate SHS scheduling as such. The first time I was to receive service was 8/21 from 8-5. I was sitting in the hospital with my father who is dying with esophageal cancer so I made arrangements for someone to sit at my house waiting for someone to come…….which never happened!! When I called back, the automated message said I had 2 apts and today's date was the 2nd one that I was given! Not a very satisfied customer!!!!
Beth M,
Knox, PARepair refrigerator water dispenser
Very experienced technician. Checked for water leak after installing parts. Knowledgeable and detailed. Cleaned up after working and very respectful of my kitchen.
Julie B,
W Bloomfield, MIVery helpful
The washer would not make the noise but Lamon told me what to look for and possible fixes for it
Martha E,
Richmond, VAThe best!
Competent, attentive , informative and pleasantly & politely engaging. We tended to and fixed in a jiffy.
Susan P,
New Bern, NCGreat, fast, honest service
There's some problem with Sears' scheduling system. Jeremy saw my availability as the whole day, but Sears showed me that I had booked for the afternoon only. Jeremy came in the morning. I called him back and he kindly returned for an afternoon appointment. He worked quickly and told me honestly that there was no obvious problem. (It would have been easy to charge me for some part or repair, but he just charged me the diagnostic fee.) The appliance is working again. He gave some suggestions for the next time it has problems.
Matt,
Worcester, MA