GE Profile Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.8K
Average Rating
4.7/5
Remodel Service
Very pleasant very knowledgeable
Pam F,
Mobile, ALGas Dryer leak
Stephen was wonderful! He spotted the issue and repaired it. I feel so much better! Thank you!!!!
Donna K,
Pottstown, PAEfrain is outstanding!
Efrain was our service technician both days. He is great, polite, knowledgeable and competent! BUT- I do have to complain about the service we didn't receive 2 days ago and yesterday! NEITHER WERE EFRAIN! The technician that was suppose to come Saturday- called our gate one time- we didn't get to the phone and he left (on his notes he said he knocked and there was no answer- which was a lie) he then left a message "supposedly" on a phone that doesn't exist! We rescheduled to Monday- no one ever showed up! I used the chat feature- cause it's the only way to speak to an actual person- and they said the technician called and there was no answer- ANOTHER LIE- no one called. We had to wait another day to finally have service. To be honest- if it's not Efrain- I won't use the service again. He seems like the only competent technician you have!
Kevin R,
Lakeland, FLExcellent service
His experience and knowledge were very helpful. I highly recommend Jon as a service technician.
Thomas N,
Syracuse, NYProfessional
Travis was professional. Diagnosed and fixed issue in 45 min!!!
Jeremy J,
Lagrange, GAKnowledgeable, Friendly, and Respectful
I can't say enough nice things about Anthony F. He had to travel over an hour just to get to my home. He answered all my questions, made the repair, and gave me excellent advice moving forward. I really appreciate this kind of service.
Kay A,
Stevensville, MDDryer repair
I don't care for having to stay home all day with the 8 to 5 service window but that is not the technician s fault. Technician was courteous and knowledgeable about the repairs.
Daniel K,
New Fairfield, CTRefrigerator repair
Very satisfied with your Tech person Karl. He was prompt and courteous. Very experienced and knowledgeable and worked on our refrigerator in order to determine what the problem might be. And very helpful in explaining the problem to us. Very pleased with your service and especially with your Tech person Karl. Would definitely recommend Sears home services!
Anthony N,
Brooklyn, NYGreat service
Patrick was kind from the moment he walked through the door he was knowledged and did the work with very short minimal time. I enjoyed meeting him and we'll be glad to work with him again. I would recommend him to anyone.
Dawn M,
Yakima, WAMicrowave repair
Dwayne was very knowledgeable and went about doing his job in a professional manner.
Kevin R,
Opelousas, LA