GE Profile Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.8K
Average Rating
4.7/5
Great service
David was wonderful. He was very prompt, professional and knowledgeable. You fix the issue with my washer very quickly. I could not be more pleased
Heather Y,
Auburn, WAVisit
Daniel did his best. Unfortunately, the filter I had did not have a chip, so would not work.
Stephen W,
Prescott, AZBest one ever!!
I have never have a repair person come to our house, who was on point with everything. He was amazing.
Sandra C,
Naugatuck, CTService technician
Very professional. Barry was knowledgeable about his work. He was prepared for the job wearing his shoe covers without being asked.
Sheila P,
Middletown, DETodd is always good
Always on time and proficient. He explains what he did/is doing and why.
Mario D,
N Topsail Beach, NCFreezer Ice maker replacement.
Fednel & Arben were terrific. Arben, although NOT his fault, arrived 3 & 1/2 hrs after the scheduled time. But, he diagnosed the problem quickly and ordered the parts. On the follow-up appointment, Fednel quickly installed the new equipment, and now, after 3 LONG MONTHS, we finally have Ice again. While we were happy we purchased the extended full warranty, the booking service and the scheduling is, unfortunately, horrible. They canceled, rescheduled, and gave us the wrong appointment times., etc. In addition, we could never check the status online, because the system could not recognize the very number to which it had texted us.?!?!! Getting service was like "root canal." The only way to get response was after calling the Attotney Generals Office, and then waiting on hold with the Warranty Provider for an hour to get a "live person" to inform them that the AG's office was interested in helping us if we couldn't get service. It was very unfortunate, because ONCE your technicians came out, they worked quickly & professionally.
P P,
Arlington, MAexcellent service
Austin was on time. Courteous, professional, efficient. I am completely satisfied with his service.
Madelyn G,
South Jordan, UTGreat job
Even though he had already had 8 other calls, Tim still did a careful And competent job and was very polite and professional.
Katie C,
Sherborn, MAFrench door profile refrigerator
Great service, thank you
Elaine C,
Edgewater, FLGreat job!
Technician came and did what he needed to do to fix the microwave. Company kept in touch with us with the status of the ordered part.
William P,
Aubrey, TX