GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Paul explained what my problem was, and show me.
May 17, 2026
Overall rating

Getting in contact with you all, nerve racking, I call for 3 days to get a appointment for appliance. They was saying my house phone number didn't match my home warranty plan. Please do better with that, it was crazy.

Mary H,

Tarboro, NC
17 appointments and counting
May 15, 2026
Overall rating

Brittlee is very positive and determined to repair the issues with our refrigerator. We've had over 17 appointments in the past two years many times nobody showed up. Brittlee has replaced the parts he's been instructed but issues persist. He's scheduled back in two weeks. Appreciate his professionalism and perseverance in address the issues.

Carla S,

Holualoa, HI
Refrigerator service
May 15, 2026
Overall rating

Kevin was great. Unfortunately, I had some additional questions for Kevin and there is no way to reach sears appliance service. I have tried 3 days without success to get to speak to someone, but after spending hours trying I gave up. Have not heard anything from sears appliance service,so at this point I know nothing. Great service. Thank you so much!

Paula C,

New Haven, CT
Punctual
May 15, 2026
Overall rating

Appointment set quick and return to install part was fast.

Tammy M,

Yulee, FL
Service for gas dryer
May 14, 2026
Overall rating

Arrived at 3:04 and was here for an hour and got to work right away explaining his findings along the way. Pleasant gentleman.

Cynthia B,

Alpine, NJ
Replace electrical element on glass cooktop
May 14, 2026
Overall rating

David was punctual, professional, and knowledgeable. Problem fixed and area left clean.

Beverly T,

Redding, CA
Top notch
May 14, 2026
Overall rating

Marshall was knowledgeable and on top of the job. He communicated well and got the job done.

Jane M,

West Bloomfield, MI
Expert Service
May 14, 2026
Overall rating

Tech was outstanding in replacing washer lid. Lid came within one day by Fedex.

John C,

Ankeny, IA
Sears Service Repair
May 14, 2026
Overall rating

Steve did a great job completing the repair. I was a bit surprised by the cost of the repair work by Sears since the issue seemed very minor and easy to resolve. Both technicians who serviced my dryer were excellent, personable and very competent.

Glenn L,

Downingtown, PA
Excellent service
May 13, 2026
Overall rating

Daniel was able to diagnose the problem with my microwave accurately and fixed it quickly once the replacement parts arrive. He is very knowledgeable and courteous.

Andr�s A,

Blacksburg, VA