GE Profile Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
5* Service
Ronald was knowledgeable and very quick. Repairs were as quoted
Michael M,
Louisville, KYGood technician
He was able to diagnose problems the first technician missed. Respectful of home.
Robert Q,
Conowingo, MDmark g.
technician was quick efficient, and knew what he was doing. he wasn't very talkative but that's probably because he knew i was upset because i was without a refrigerator since last thursday, and your ad said same day service. i was somewhat short with him when it wasn't his fault the part wasn't available. sorry! thanks for fixing my appliance even though i think the price was a little high.
Thomas D,
Dyer, INTechnicians are great! Parts department not so much!
We had two different technicians, and they were both amazing. They were very professional and very well-trained. They were courteous and polite. They displayed a tremendous amount of knowledge about the work they were doing. My complaint is with parts ordering. These two technicians had to order the part 3 times, and each time, a message was sent that the part was delivered, but we never knew where it was delivered. Sears has to correct the problems they have with their parts management. There also must be a better way to schedule appointments. Having an arrival time of 8:00 AM to 5:00 PM is sloppy. I get better scheduling from UPS, USPS, FedEx, and other maintenance scheduling.
Daryl L,
Kansas City, MOGreat Service
Very knowledgeable and professional. Job well done. Arrived on time and completed the task quickly.
Frank C,
The Colony, TXGE refrigerator
Good work good time. He explain clearly always. Come early.
Rafael B,
Caguas, PRFridge repair
Professional, friendly and knowledgeable Plus 1ten more 0 words
Douglas L,
Star, IDRefrig Repair
Cheikh was great. However, I found the initial call too hard sell and impersonal. My first appointment was canceled at the last minute with little explanation. I will likely not use Sears again for appliance repair.
Cindy T,
Richmond, VARepair person
Domingo saved time by having someone else bring him the part from Providence to Warwick . Great Customer Service !!
Shelley F,
Warwick, RIMedi was excellent!
I had a broken Dryer with no heat. Medi came once to diagnose the problem and ordered the correct parts. The second time he came he was quick and efficient. Dryer is working again! Thanks Medi!
Thomas M,
Plantsville, CT