GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.8K


Average Rating

4.7/5

Would recommend and use again
March 04, 2025
Overall rating

Honest, fair and primarily looking out for the home owners interest!

Jon B,

San Diego, CA
Frozen Drain/Defrost lines
March 04, 2025
Overall rating

Clean work. Fast work. Great work!! Very Happy with the work performed.

KW,

Annapolis, MD
Home owner
March 04, 2025
Overall rating

Very satisfied

Marilyn B,

Nashport, OH
Gem
March 03, 2025
Overall rating

James is always knowledgeable, professional, polite, courteous and gets the job done.

David L,

Lititz, PA
5* Service
March 03, 2025
Overall rating

Ronald was knowledgeable and very quick. Repairs were as quoted

Michael M,

Louisville, KY
Good technician
March 03, 2025
Overall rating

He was able to diagnose problems the first technician missed. Respectful of home.

Robert Q,

Conowingo, MD
mark g.
March 03, 2025
Overall rating

technician was quick efficient, and knew what he was doing. he wasn't very talkative but that's probably because he knew i was upset because i was without a refrigerator since last thursday, and your ad said same day service. i was somewhat short with him when it wasn't his fault the part wasn't available. sorry! thanks for fixing my appliance even though i think the price was a little high.

Thomas D,

Dyer, IN
Technicians are great! Parts department not so much!
March 03, 2025
Overall rating

We had two different technicians, and they were both amazing. They were very professional and very well-trained. They were courteous and polite. They displayed a tremendous amount of knowledge about the work they were doing. My complaint is with parts ordering. These two technicians had to order the part 3 times, and each time, a message was sent that the part was delivered, but we never knew where it was delivered. Sears has to correct the problems they have with their parts management. There also must be a better way to schedule appointments. Having an arrival time of 8:00 AM to 5:00 PM is sloppy. I get better scheduling from UPS, USPS, FedEx, and other maintenance scheduling.

Daryl L,

Kansas City, MO
Great Service
March 03, 2025
Overall rating

Very knowledgeable and professional. Job well done. Arrived on time and completed the task quickly.

Frank C,

The Colony, TX
GE refrigerator
March 03, 2025
Overall rating

Good work good time. He explain clearly always. Come early.

Rafael B,

Caguas, PR