GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.8K


Average Rating

4.7/5

Not fixed
May 11, 2025
Overall rating

Not fixed. Only worked a few days Need another appt

Craig B,

Fredericksburg, VA
Dishwasher repair
May 09, 2025
Overall rating

Service tech and service repair great. Jason explained what was wrong and was able to replace the part in the same visit. What could be improved is giving the customer a shorter window of time as to when the service tech will arrive, not a 9 hour window.

Jerry L,

Lewes, DE
No problems
May 07, 2025
Overall rating

Technician diagnosed problem, ordered part and returned to replace the part. Everything works. Wish Assurant was as efficient in their communication as Sears Home Services is.

Robert M,

Spring Hill, FL
Service Technician
May 07, 2025
Overall rating

He was very knowledgable and answered all our questions. He took his time in trying to resolve the washing machines problem.

Elizabeth H,

Casa Grande, AZ
GE Profile Glass Induction Cooktop issue
May 07, 2025
Overall rating

Andre is terrific! He quickly discerned that my large burner not working was due to the size of my pan bottom - nothing wrong with the burner itself. Saved me lots of $$$ - thank you Andre!

Ted G,

Boynton Beach, FL
Patrick was professional and competent
May 06, 2025
Overall rating

Patrick was great - he knew what he was doing and fixed the problem quickly. He also spent time with us answering questions about how to get the best from our dishwasher. Sears Home Services, however, gets no stars, for standing me up on 4 appointments over three weeks, and for being no help at all when I called them directly.

Doug B,

Olympia, WA
Refrigerator leaking
May 06, 2025
Overall rating

Carolyn fixed the problem and explained what we need to do to prevent.

Ron F,

Cropwell, AL
Great service'
May 05, 2025
Overall rating

Conrad was knowledgeable and efficient. He put pads down on the floor before he repaired our ice maker. Overall, an excellent experience. Thanks!

Linda N,

Sacramento, CA
Professional and friendly
May 05, 2025
Overall rating

Bryan was very professional and kept me up to speed on what he was doing and what he found. Also provided very useful information on care and maintenance. I highly recommend Bryan.

Joannrick T,

Awendaw, SC
Unintended Consequence
May 05, 2025
Overall rating

Great guy..professional and dependable. Unfortunately he continues to be tapped to do jobs that are outside of his purview. it's amazing he continues to work for such a disorganized company. Has to be frustrating.

Richard M,

Fort Mill, SC