GE Profile Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
Fantastic
Kelvin was polite, professional, and very thorough. We had several techs out for the same issue, a leaking dishwasher. When they arrived, they threw a new door seal on and left, never rectifying the issue. Kelvin took to time to properly assess the issue, ordered the correct parts and spent the time until it was resolved.
Chris M,
Conroe, TXGE washer
Very easy to work with He gave good reviews for our washer
Pat W,
Brawley, CAWonderful job
Scott did a great job. Very knowledgeable and fixed our dryer
Heather S,
Donalds, SCDryer heat checked for clothes drying.
James is an excellent service man who is an asset to your company. We are quite satisfied with his work for us and his ability to describe what is causing problems with te dryer.
Gladys J,
Mcminnville, ORGreat Experience!
Jeff was great! Friendly and knowledgeable. Willing to go above and beyond for his customers and genuinely cared about making sure the problem was fixed correctly which is something that you never see these days. Thank you again!
Ashley R,
Glen Burnie, MDMarc was great. Company needs improvement
We Recently needed an oven repair. Marc, the technician, was very nice, professional, knowledgeable. 5 stars to him. But the appointment process is terrible. Once an appoint is scheduled, your time frame is between 8-5 on the day of appointment. Window never narrows for you to plan your day. Twice, my appointment was cancelled. First time at 4pm. The second time was 11:30am. I understand that there is a lack of technicians and appointments are being overbooked. I would rather get an appointment (if non-emergency) scheduled further out and be assured that someone will show up. It has been a very frustrating process.
Jill B,
South Hadley, MAAwesome
John and his trainee Joel were on time and very professional. Job well done!
Laura C,
Prescott Valley, AZService
Robert was very professional and courteous. We're very happy with the service provided.
Leonard C,
Hainesport, NJMicrowave/Oven Repair
Danial did a fantastic job of fixing our appliance. He was very personable and explained what he was going to do. I would highly recommend him!
Ron R,
Mesquite, NVCourteous and professional.
Even though Lorenzo was unable to find anything wrong with my oven, nevertheless, he was helpful and professional.
Juan C,
Burlingame, CA