GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.8K


Average Rating

4.7/5

Awesome
June 20, 2025
Overall rating

John and his trainee Joel were on time and very professional. Job well done!

Laura C,

Prescott Valley, AZ
Service
June 20, 2025
Overall rating

Robert was very professional and courteous. We're very happy with the service provided.

Leonard C,

Hainesport, NJ
Microwave/Oven Repair
June 19, 2025
Overall rating

Danial did a fantastic job of fixing our appliance. He was very personable and explained what he was going to do. I would highly recommend him!

Ron R,

Mesquite, NV
Courteous and professional.
June 18, 2025
Overall rating

Even though Lorenzo was unable to find anything wrong with my oven, nevertheless, he was helpful and professional.

Juan C,

Burlingame, CA
Patient and tenacious
June 18, 2025
Overall rating

My refrigerator problem is proving to be most challenging. But throughout it all Joseph remains charming and persistent. He listens attentively to the problems I'm experiencing and works diligently to resolve the issue despite the multiple visits the problem is necessitating

Denise F,

Austin, TX
Professor
June 18, 2025
Overall rating

Quick and knowledgeable. Though the AI interface was terrible for scheduling

Mark S,

Richland, WA
Knows his craft
June 18, 2025
Overall rating

Vonzell was able to identify the issue quicky along with the requisite part to order. Evidently, the machine was old enough that the part was discontinued so opting for a replacement washer which was fine with me. Appreciated the prompt response and best effort for a fix.

Charles P,

Watertown, MA
Rafi is very knowledgeable & professional
June 17, 2025
Overall rating

Following my recent service appointment with Sears technician Rafi, I am writing to inform you that my over-the-range microwave remains inoperable despite his expertise. I understand that the necessary replacement parts are no longer available.

Celia H,

Stockton, CA
Terrific service!!
June 16, 2025
Overall rating

Roman was here few years ago for the dishwasher. Diagnosed it in a few minutes. This was a GE water filter installed incorrectly in the refrigerator. (Duh…) That was it! He saw it immediately! He is a wonderful person, and honest as the day is long. Thanks!!

Sue P,

La Quinta, CA
Very professional service and attention
June 16, 2025
Overall rating

Samuel not only showed his technical expertise , but also showed a true commitment to customer service. Would call him again without hesitation.

Rafael V,

Dorado, PR