GE Profile Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Refrigerator problem
October 03, 2025
Overall rating

The repairman showed up on time and was very knowledgeable on my GE Profile. Water was leaking down into my freezer bottom and all my frozen food was thawing. Sometimes the ice maker was not working either. He was fast and got my refrigerator doing what it should. I highly recommend Sears repair and I had Home Shield so it only cost me a service fee. Thank you Steve for the quick and expert service.

William H,

Hartselle, AL
Fast, Skilled, and Reliable Technician
October 03, 2025
Overall rating

Claudio was excellent—he quickly diagnosed the issue with my fridge's convertible drawer, ordered the part, and came back to fix it with a fast turnaround despite delays in his schedule. He even caught that my shelf was upside down and fixed it on the spot! Professional, efficient, and very skilled. Highly recommend.

Rossnina D,

Grass Valley, CA
Excellent Service for our refrigerator/freezer.
October 02, 2025
Overall rating

We had our refrigerator start leaking and freezing up. Water was all over the kitchen. Excellent service!!! Here in a timely manner; Friendly and helpful. Good recommendations for follow-up.

Janis P,

Laguna Woods, CA
Andy service today
October 02, 2025
Overall rating

Andy is first rate. He was very careful with my floors and stove surrounds so that they did not get scratched. He is very personable. I rate his ability and personality as a five out of five.

Barbara B,

Saylorsburg, PA
Great service
October 02, 2025
Overall rating

Tyler was friendly and got the problem analyzed and resolved quickly.

Richard W,

Keller, TX
He Came, He Fixed, He Left!
October 01, 2025
Overall rating

Called out for a problem with a Profie All in one combo washer/dryer. He diagnosed and fixed the problem rapidly and charged the minimum. Will definitely call again!

Kevin T,

Bellingham, WA
Thank you
September 30, 2025
Overall rating

Billy arrived on time and was friendly and professional. He found the problem in a very short time.

Beverley V,

Ponte Vedra, FL
Refriterator Filter intalled
September 30, 2025
Overall rating

Outstanding and quickly completed by thd technician. Great work in only ten minutes.

Robert L,

Woodbridge, VA
Oven repair
September 29, 2025
Overall rating

Karl was professional and worked very efficiently. He answered all our questions and concerns.

Bradley H,

Brick, NJ
Review
September 28, 2025
Overall rating

Al was efficient and knowledgeable. I very much appreciated the information provided. Although, it would be helpful to receive the details regarding the issue with the oven in writing. Otherwise Al was excellent and I hope to work with him again.

Teresa M,

Grand Blanc, MI